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    Dispatcher - Cairo, مصر - Tagaddod

    Tagaddod
    Tagaddod Cairo, مصر

    منذ أسبوع

    Default job background
    وصف
    • Responsibilities:
    • Support collection/fleet team in day to day operations
    • Receive and dispatch pickup requests from sales team
    • Follow up on collectors to ensure quick timely pickups
    • Monitor the route and status of collectors to coordinate and prioritize their schedule
    • Support and provide collectors with information about requests, traffic, obstacles and requirements
    • Assist with finding new suppliers & 3PLs
    • Assist in making sure all vehicles and collectors are abiding to HSE and legal requirements
    • Work closely with maintenance team to ensure all vehicles are up to standards and are regularly checked
    • Assist in vehicles and collectors branding
    • Assist in monitoring the collectors performance and in deploying proper bonuses and fines system
    • Handle and resolve complaints concerning collectors, and communicate with CS and account management teams
    • Assist in developing training and onboarding materials for collectors

    Job Requirements

    • 1+ years of experience as an operations specialist or in a similar role.
    • Project management and leadership experience.
    • Ability to analyze and improve operational processes.
    • Strong people management and organizational skills.
    • Excellent communication skills, both written and verbal.
    • Strong problem-solving and time management skills.
    • Detail-oriented.
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