Spanish Quality Analyst - Giza, Al Jizah
منذ شهر

Job summary
The Quality Analyst is responsible for completing audits or evaluations, which may include but not be limited to, Quality Audits,
scrubbing performed CSAT/NPS, Resolution rate, AHT,
Cycle Time Policy Adherence Ticket Closures etc.
وصف الوظيفة
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