Assistant Learning - محافظة الغربية, مصر - Generation

وصف

We are looking for an Assistant Learning & Teaching Coach to lead our instructors and learners to success as we launch and scale several new programs in Ghana.

Generation L&T Coaches are instrumental to the successful delivery of these programs as they help develop the skills instructors need to execute their sessions effectively.

By observing and providing feedback on instructors' sessions, coaches impact hundreds of learners as they seek to further their careers.

The L&T Coach is someone who is passionate about learner centered and inclusive learning and supporting a community of instructors develop professionally


This position is based in Ghana

RESPONSIBILITIES:


Learning & Teaching Strategy (10%)
Champion the Culture of Learning and Teaching vision, reflecting it in all stakeholder interactions, priorities and processes

Oversee the day-to-day delivery of programs, serve as the point of escalation for learner issues on-programme (e.g., attendance, punctuality, engagement, assessment/learning outcomes, professionalism), and work with instructors and mentors to problem-solve learner issues, escalating them as needed

Manage a portfolio of cohorts, liaising with instructors, mentors, learners, and other team members, to ensure we meet our targets for course completion, learning outcomes and job readiness

Support Global C&I Team in implementing new resources and providing feedback on existing tools and curricula resources


Instructor Support & Professional Development (60%)
Lead sourcing and hiring of instructors in collaboration with other team members

Onboard and upskill instructors to build capacity and capability to deliver online Generation curriculum

Lead professional development journey for instructors to help them improve delivery of the Generation methodology and instructional practice. This might include session observations, evidence-based and interactive coaching sessions to support instructors' growth and achievement of professional and personal development goals, refresher training and upskilling

Collect and evaluate data before, during, and after instructor onboarding and trainings to identify lessons learned and any additional support needs for instructors

Build meaningful relationships with instructors and facilitate communities of practice and regular reflection spaces for instructors to promote continuous learning


Knowledge & Data Management (15%)
In collaboration with the L&T Manager, set up systems to collect and analyze program data to ensure instructors and learners are being supported in a timely manner

Participate in program reflection conversations to ensure long term improvement of program outcomes

Review each cohort's data regularly, communicate progress to relevant stakeholders and design for intervention/support accordingly

Partner with the program team to ensure the learner management system is updated and is being used as per the standard operating procedures, including data being inputted as per agreed upon cadence

Document and share instructional best practices with country and global teams


Stakeholder engagement & Capacity Building (15%)
Support instructional capacity building for Generation's functional teams and/or training partners to implement our curriculum and instruction methodology with fidelity

Participate in and lead some governance calls as per set cadence to problem solve learner and program challenges, and ensure adherence to the Generation methodology across the value chain

Partner with L&T manager to set one's professional development goals and pathways to achieve those goals


ABOUT YOU:

At least 2 years of experience teaching and delivering multi-week training programs, preferably for adults, with some online delivery experience

Recommended minimum 1 year of experience coaching or providing professional development to adults and/or instructors to meet targeted goals for performance

Experience managing relationships and communicating with diverse stakeholders, such as training delivery partners, donors, or employers

Knowledgeable of current trends and issues in adult and vocational education, and online learning. Preferred experience working with highly technical (e.g., software development) programs and knowledge of current trends in these industries is preferred

Experience in using a Learner Management System (LMS) or equivalent and analyzing the data to draw conclusions and plan strategically.

Professional demeanor, excellent organizational and interpersonal skills

Strong communication skills, feedback oriented and showing a coach-growth mindset. (Fluency in spoken and written English)

High degree of independence with the ability to also be a team player

Entrepreneurial, creative, solutions oriented, and proactive mindset required.

Experience in a start-up environment is preferred