- Responding to technical support tickets.
- Talking directly to the customer to determine the nature of the technical issue.
- Connecting to the customer's computer system via remote access.
- Traveling to the customer's office or server location for hardware and network malfunctions.
- Identifying the nature of the hardware, software, or networking issue.
- Providing the customer with resolution choices.
- Installing new hardware systems, software upgrades, or networking cables.
- Fixing any software or hardware issues.
- Providing minor technical or operational training.
- Completing IT support logs.
-
Sr Analyst Tech Services
منذ أسبوع
Dell Egypt Cairo, مصرOur client is an infrastructure investment and development catalyst dedicated to leveraging partnerships for value investing in Africa s infrastructure. Due to expansion, they are currently in need of a FINANCE ANALYST · Job Location: Calabar, Cross River State · Job Responsibili ...
-
Backend Developer
منذ يومين
Mondia Group Cairo, مصر**WHAT WE DO **| Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost busine ...
-
Director, Technology Delivery
منذ 3 أيام
Talent Pal Cairo, مصرOur Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financi ...
-
Customer Service
منذ 12 ساعة
Beyond transportation Cairo, مصرSpanish & English speaker · Custmer service officier(Female) · - Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. · Strong dedication to helping customers resolve issues and cultivating a positive imag ...
-
Senior Java Developer
منذ يومين
Mondia Group Cairo, مصر**ABOUT US** · WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that b ...
-
Senior Android Engineer
منذ أسبوع
MaxAB Cairo, مصرFounded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain a ...
-
Supply & Demand Planner
منذ 12 ساعة
MaxAB Cairo, مصرFounded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain a ...
-
Consultant
منذ يومين
HCL Technologies Cairo, مصرCairo · 4.5-8 Years · Egypt · **Job Description (Posting).** · " Provides specialist guidance on high-level design when required (30%). Delivers hands on implementation and integration of VMware technology in their domain (70%). Work stream lead on L2 and L3 projects. Leads singl ...
-
Msaas Global Product Manager
منذ 3 أيام
Vodafone Cairo, مصر**Role purpose**: · Today Vodafone serves over 5m small-office home-office (SOHO) and small to medium enterprise (SME) customers across Europe with a wide range of communications solutions. Vodafone aims to be the leading end-to-end digital champion for this segment and expands i ...
-
Strategy Manager
منذ يومين
MaxAB Cairo, مصرFounded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain a ...
-
Customer Success Specialist-i&a Wealth
منذ يومين
LSEG (London Stock Exchange Group) Cairo, مصرRole Purpose · - Retain market share by enabling end users to maximise the value of the desktop, identify and focus on the "at risk" customers. · - Use their knowledge to demonstrate, and train on, relevant functionality and content to specific end user workflows, increasing usag ...
-
Software Engineering Manager
منذ 12 ساعة
Careem Cairo, مصرCairo, Egypt · Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome o ...
-
Software Engineering Manager
منذ أسبوع
Careem Cairo, مصرCairo, Egypt · Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome o ...
-
Senior Frontend Engineer
منذ 3 أيام
Yalent Cairo, مصر**About Curenta** · Curenta is a digital health-tech startup changing the shape of long-term healthcare through medication delivery innovation. If you are excited to join a US-based ultra-growth startup and be part of a team of self-starters that roll up their sleeves and get it ...
-
Teaching Operations Coordinator
منذ 6 أيام
british council Cairo, مصرDesignation: Business Development Executive · Experience: 1 to 4 years · Location: Raipur, Durg, Korba, Jagdalpur, Rajgarh, Bilaspur, etc. · Job Description: · Responsible for implementing the given sales plan by stakeholders. · Apply new marketing strategies and solutions to me ...
-
Executive Lounge Supervisor
منذ أسبوع
Hilton Egypt Cairo, مصرJob Title: HVAC Tech or HVAC Service Tech · About the Role: Mid-career HVAC Service Tech enthusiastic team player, who likes working with their hands, troubleshooting & fixing problems in a residential environment. This ia a HVAC Tech position, perfect for someone who is looking ...
-
Human Resources Lead
منذ أسبوع
Azadea Group Cairo, مصرAbout the Job - Title: Commercial Food Service Field Tech OR HVAC Tech OR HVAC Service Tech · About the Role: Immediate opening for entry level Commercial Food Service Field Tech OR Commercial HVAC Techs, with a growing stable company. · This is an early career experienced HVAC ...
-
Warehouse Coordinator
منذ 6 أيام
Etisalat Egypt Cairo, مصرTo follow up all Warehouse transactions such (Receiving, move orders, returns .sales orders ) on weekly bases and report the status to the Warehouse Supervisor · To follow up the daily transaction of Tech WH with services provider. · To report the measurement of WH section KPI's ...
-
Tech Support specialist
منذ أسبوع
Simera Cairo, Egypt Cairo, مصرThe Tier 1 Tech Support position is the first point of contact for customers seeking technical assistance. This role involves troubleshooting and resolving technical issues related to hardware, software, and networking. The Tier 1 Tech Support will work closely with the customer ...
-
Recruitment Specialist
منذ 4 أيام
Just HR egypt Cairo, مصرPayroll Administrator- Southern Suburbs · The Payroll Administrator who is responsible to run the entire payroll function (multiple companies), ensuring pay is processed on time, accurately, and in compliance with government Provide direction and guidance to HR on payroll · Resp ...