وظائف
>
Cairo

    Field Technical Spt Rep - Cairo, مصر - DXClogy Egypt

    DXClogy Egypt
    DXClogy Egypt Cairo, مصر

    منذ يومين

    Default job background
    وصف

    Responsibilities:

    • Provide Customer with overview of installation activity, site-specific information and access to appropriate contacts.
    • Handle Customer-relation problems promptly and appropriately, provide guidance, escalate issues according to established procedures.
    • Provide software service, pre- sales, post-sales or service delivery support.
    • Deliver services, including customized services to large enterprise, complex or corporate accounts.
    • Use proactive monitoring procedures/tools to identify problem prevention opportunities.