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    HR Services Expert - Cairo, مصر - Novartis Egypt

    Novartis Egypt
    Novartis Egypt Cairo, مصر

    منذ أسبوع

    Default job background
    وصف
    • Support the team in the operational conversion of P&O (HR) strategic objectives.
    • Provide support and specific advice in the implementation of processes and standards for all P&O (HR) Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training.
    • Support the identification and planning of services P&O (HR) Services will provide.
    • Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
    • Perform user administration tasks (e.g. access management).
    • Track service requests and troubleshoots and analyze error messages and questions.
    • Support periodic cost and efficiency analyses to support productivity objectives and support personnel cost budgeting process and control.
    • Support evaluation of the services / processes / continuous improvement in scope.
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