- Respond to and resolve product or service problems that Clients are experiencing.
- Build sustainable relationships of trust through open and interactive communication.
- Work effectively across a variety of communication channels: live chat, email, phone, etc.
- Attract and retain clients by answering inquiries and providing suggestions to the clients.
- Identify and assess clients' needs through active listening to achieve satisfaction.
- Work collaboratively with teammates to solve client issues as quickly and as efficiently as possible.
- Report client complaints and escalate issues when necessary to prevent potential churn.
- Follow communication procedures, guidelines, and policies.
- Bachelor's degree in any discipline.
- Fluency in English is a must.
- Customer service background is preferred.
- Problem solving skills.
- Communication skills, multi tasking.
- Friendly behavior.
- Flexible with rotational shifts and can cope with the fast paced work environment.
- Females only.
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Customer Care Specialist
منذ 3 أيام
Grand Community Cairo, مصرHelping the company grow better by achieving customer satisfaction. · Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need. · Persuading potential customers to buy the product or try the servic ...
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Customer Care Specialist
منذ أسبوعين
vezeeta Egypt Cairo, مصرAs a fundamental member of the Operations Team, you will play a significant role in contributing to the growth and success of Vezeeta. This position will see you gain experience and skills in a wide range of areas and work at the forefront of the health-tech industry. · Responsib ...
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Customer Care Specialist
منذ أسبوع
Vodafone Mea Egypt Cairo, مصرAesthetic Record is a HIPAA-compliant Electronic Medical Records (EMR) system and complete Practice Management solution created for Medical Spas, Dermatology, Plastic Surgery and Wellness Clinics. We integrate full charting capabilities with HIPAA-compliant, fully integrated Tele ...
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Customer Care Specialist
منذ 5 أيام
Vodafone Mea Egypt Cairo, مصرResponsibilities: · • Act as a front-line interface with customers of Vodafone Ireland Customers. · • Role involves responding to customers over the phone and resolving their inquiries. · • Work remote from anywhere inside Egypt. · • Maintaining the customer experience and provid ...
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Social Customer Care Sprinklr Specialist
منذ أسبوع
Uber Cairo, Egypt Cairo, مصرKey Responsibilities of the Server/Waiter/Waitress: · -Supports the smooth running of the food & beverage department, where all aspects of the guest food beverage service experience are delivered to the highest levels · -Works as part of a team that maximizes guest satisfaction a ...
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Registered Nurse Children's Ward Nhs Uk
منذ يومين
Devon NHS International Recruitment Alliance Cairo, مصر**Registered Nurse - Children's Ward opportunities** · We are the Devon Alliance for International Recruitment and we are part of NHS. We are recruiting overseas are recruiting overseas Children's Ward Nurses to live and work in beautiful Exeter, Devon, in the South West of Engla ...
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Process Improvement Expert
منذ 3 أيام
Kuehne+Nagel Cairo, مصرWe deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team. · - ** Your Responsibilities**: · - To be responsible for the delivery of day-to-day process support for customer service and management t ...
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New Cairo British International School Cairo, مصرNew Cairo British International School · Cairo,Egypt · - New · - Quick apply · - Job type: · - Full Time, Fixed Term · - Start date: · - 15th August 2024 · - 3 December 2023 · **Job description**: · Job title: Secondary SEN Specialist Teacher with the possibility of Deputy Head o ...
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LxT Giza, مصرResponsibilities: · Execute the strategy of having LXT's crowdsourcing platform · Set and collect design requirements of LXT crowdsourcing database and follow up on its development · Manage LXT's crowdsourcing database · Onboard and manage global sourcing vendors in all regions/t ...
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Human Resources Specialist
منذ أسبوع
كويك كونكت Giza, مصرThe successful candidate for this position will be a 1099 contractor with Music Ministry International and be responsible for the following: · GENERAL: This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract ...
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Al-Azhar University Cairo, مصرJOB SUMMARY: The Clinical Pharmacy Specialist provides pharmaceutical care services through direct interaction with patients and providers, at the highest level of clinical practice, working in close collaboration with other clinical team members and serves as a consultant for in ...
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Healthcare Coordinator
منذ أسبوع
Save the Children International egypt Cairo, مصرConsult with patients and family members to discuss their health problems. · Educate patients about their condition, medication, and give them specific instructions. · Develop a care plan to address their personal health care needs. · Consult and collaborate with other health car ...
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Team Assistant
منذ 5 أيام
world health organziation Cairo, مصرOur client is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme. · They are embarking on an exciting programme of change that will transform their organisation and ways of working by implementing a new target operating ...
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Receptionist Vodafone-VOIS
منذ 5 أيام
vodafone Cairo, مصرService Description: Obtains history and completes physical examinations of patients incarcerated in the County Evaluates and treats patients as medically indicated in compliance with CHS policies and Documents patient encounters according to CHS protocols in a Subjective/Objecti ...
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interact egypt Cairo, مصرWe are currently seeking experienced Healthcare Specialists to join our team · Job Summary: As a Healthcare Specialist Customer Service Representative, you will be supporting a Federal Agency and delivering personalized, empathetic responses to health-related questions from the ...
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EAMR- Psychologist
منذ أسبوع
Save the Children International egypt Cairo, مصرUsing psychotherapy to improve the quality of life for individuals, groups, and families. · Testing and assessing patients for indications of mental health disorders. · Developing treatment plans and strategies to help patients. · Supporting patients who have experienced traumati ...
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GEYSI Specialist
منذ 5 أيام
Chemonics International Inc Cairo, مصرResponsibilty: · Providing routine care such as vision testing and prescribing glasses and contact lenses. · Performing corrective surgeries, such as repairing injuries and corneas, and removing cataracts. · Performing advanced surgical procedures, such as keyhole or laser surger ...
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Sr Specialist People Operations
منذ 6 أيام
Talabat Cairo, مصرSr. Specialist People Operations · University degree in legal, HR, or a related field · • Minimum 5 years of Core People Operations experience and Benefits management is a plus · • Knowledge of local employment laws · • Excellent interpersonal and communications skills, with the ...
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Adolescent Development Officer
منذ أسبوع
UNICEF Cairo, مصرResponsibilities: · Diagnosing and treating illnesses, medical conditions, and injuries. · Ordering, performing, and interpreting diagnostic tests. · Collecting, recording, and maintaining patients' information and histories. · Prescribing and administering treatments, therapies, ...
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National project Manager
منذ أسبوع
al futtiam Cairo, مصرCurrently hiring for an experienced STNA to fill a Contract opening in the Warsaw, OH area. Interested candidates should have a current BLS certification through the American Heart Association. These positions qualify for our Daily Pay · State Tested Nursing Assistant (STNA) Job ...
وصف
Job Description
We are looking for an energetic Client Care Specialist, who will be interacting with Goodsmart clients by addressing their inquiries, and resolving complaints, generally providing a higher level of client support and retention.
Responsibilities:
Job Requirements
مستخدمون من المهنة Client Care Specialist في Giza
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Mohamed Abdu
I am dr.Mohamed Mohamed abdu, i am working as specialist of pediatric and neonate , i have master de ...
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Bahaa Eldin Elmehy
Inventory ( Stock ) Control