Margin Assurance Analyst - Giza
منذ شهر
وصف الوظيفة
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وظائف مماثلة
About IntouchCX · IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled w ...
منذ أسبوعين
We're shaping the future of connectivity · Support maximum revenue realization through revenue leakage detection and prevention · Reconcile traffic end to end for all streams · Create cases on RA tool for any traffic issues · ...
منذ شهر
About IntouchCX · IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled w ...
منذ يوم
· About the Job · We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and ...
منذ 5 ساعات
About IntouchCX · IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled w ...
منذ أسبوعين
About the Job · We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and eva ...
منذ 5 ساعات
· About the Job · We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and ...
منذ 5 ساعات
About the Job · We're changing the way people think about customer service, and we need your help · We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and eva ...
منذ 5 ساعات
Job Description · Job Description: · 1. Monitor all stages of revenue generation from service delivery to billing and collection, · ensuring completeness, accuracy, and consistency. · 2. Make regular audits and reconciliations of revenue streams to identify and resolve · disc ...
منذ 5 أيام
· Job Description · Job Description: · 1. Monitor all stages of revenue generation from service delivery to billing and collection, · ensuring completeness, accuracy, and consistency. · 2. Make regular audits and reconciliations of revenue streams to identify and resolve · d ...
منذ أسبوع
Join us at Vodafone to shape the future of connectivity while growing your career in a balanced work-life environment. · ...
منذ أسبوعين
We are seeking a detail-oriented Quality Assurance (QA) Analyst to ensure the quality and reliability of our software products. · Analyze business, functional, and technical requirements · Develop and maintain comprehensive test plans · ...
منذ شهر
Supports maximum revenue realization of products and services by detecting and preventing revenue leakage. · ...
منذ 3 أسابيع
This is a full-time on-site role for an Automation Tester (software QA) located in Cairo.The Automation Tester will be responsible for conducting quality assurance activities, manual testing, creating test cases, API testing, · and implementing automation testing processes to ens ...
منذ شهر
Duties and Responsibilities: · Issue Management Triage & Prioritization: Lead the triage process by collaborating with stakeholders to prioritize defects based on risk assessment and business impact, ensuring high-value resolutions, and ensure timely resolution according to busi ...
منذ أسبوعين
+Job summary · The Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers to identify opportunities for improvement within project processes. · +Maintain independence and objectivity while evaluating OCEs' qua ...
منذ شهر
In this role: you will go beyond basic monitoring to become a strategic partner in driving operational excellence.You will evaluate interactions across Voice, Chat, Email, and social media to ensure world-class service for our global clients. · ...
منذ 3 أسابيع
Position Overview · The Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers (Voice, Email, Chat, Click-to-Call, Social Media or other channels) to identify and suggest opportunities for improvement within ...
منذ أسبوعين
The Quality Assurance Analyst is responsible for evaluating transactions between Operations Customer Experts (OCEs) and Customers to identify and suggest opportunities for improvement within the project's processes in order to help TP meet our client's expectations and increase o ...
منذ شهر
Elevate the Customer Experience with Teleperformance Are you an analytical thinker with a passion for excellence Do you have a keen eye for detail and a commitment to objectivity Join our Digital Services and Transformation team as a Junior Quality Assurance Analyst · ...
منذ شهر