Collaboration Engineering - Cairo, مصر - MigrationIT

MigrationIT
MigrationIT
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Cairo, مصر

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Fatima Mahmoud

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Fatima Mahmoud

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Job Information:

Field

  • InfrastuctureField / Area
  • NetworksIndustry
  • IT ServicesJob Category
  • Collaboration EngineeringWork Experience
  • 13 yearsCity
  • CairoState/Province
  • CairoCountry
  • EgyptZip/Postal Code
Responsible for day-to-day technical support of all Cisco Unified Communications (UC) systems

  • Upgrades to all supported VoIP / UC systems.
  • Monitoring of Managed Services UC customers via 3rd party network monitoring software.
  • Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents.
  • Troubleshoot value added services (Voice Mail, Attendant console, etc...)
  • Ability to deliver LLD and reviewing the HLD.
  • Perform release management activities. (Implement new release and upgrades)

Requirements:


  • B.Sc. of Communications or Computer Engineering/ Computer Science.
  • CCNP Collaboration certificate is a must.
  • 2+ years of experience installing Cisco Unified Communication solutions.
  • Cisco Voice Gateways
  • Cisco CUCM
  • Cisco Unified Contact Center Express
  • Cisco Unity
  • Cisco WebEx
  • Cisco Recording solution or any equivalent recording solution.
  • Billing solutions
  • Integration with 3rd parties PBX
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