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Sales and Marketing Manager
منذ 50 دقيقة
JOBMASTER Human Capital Solutions Cairo, مصرManage the Sales and Marketing department in a Real Estate Company · Experience in Sales and Marketing in Real Estate · Founded in 1995 by a group of young entrepreneurs, JOBMASTER initially started as a pioneering recruitment firm serving the Egyptian market from entry to execut ...
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Marketing Manager
منذ ساعة
Nok Human Capital Cairo, مصرNOK Human Capital is hiring "Marketing Manager" for one of the most well known distribution companies for oil & gas lubricants internationally. · Job Responsibilities: · 1.Develop a marketing communications plan including strategy, goals, budget and tactics. · 2.Develop company' ...
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Marketing Manager
منذ 5 أيام
Simera Cairo, Egypt Cairo, مصرThe Marketing Manager is responsible for developing and implementing marketing strategies to promote the organization's products and services. This includes managing the organization's marketing budget, identifying target audiences, and creating marketing campaigns. The Marketing ...
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Marketing Manager
منذ ساعة
Nacita Cairo, مصرJob Description · Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments · Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration · ...
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Marketing Manager
منذ يومين
Talent Pal Cairo, مصرFormulate and execute comprehensive marketing strategies that align with MedValleys goals. · Conduct market research to identify trends opportunities and challenges. · Manage and develop MedValleys brand identity across all channels. · Develop and maintain a deep understanding of ...
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Marketing Manager
منذ ساعة
EVA Pharma Cairo, Egypt Cairo, مصرEvaluating and optimizing marketing and pricing strategies. · Analyzing market trends and preparing forecasts. · Generating new business leads. · Increasing brand awareness and market share. · Coordinating marketing strategies with the sales, financial, public relations, and prod ...
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Marketing Manager
منذ ساعة
Orascom Development Egypt Cairo, مصرAssists marketing director in setting and implementing the company marketing plans, setting and managing timelines, setting clear action plans for the marketing team members. · Manages and ensure that the marketing campaigns run and met deadline. · Coordinate with development and ...
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Marketing Manager
منذ ساعة
Nok Human Capital Cairo, مصرNOK Human Capital is hiring Marketing Manager for one of the most well known distribution companies for oil & gas lubricants internationally. · Job Responsibilities: · 1.Develop a marketing communications plan including strategy goals budget and tactics. · 2.Develop companys tec ...
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Marketing Manager
منذ 4 أيام
AXA Egypt Cairo, مصرAnalyzing market trends and preparing forecasts. · Generating new business leads. · Overseeing branding, advertising, and promotional campaigns. · Coordinating marketing strategies with the sales, financial, public relations, and production departments. · Preparing and presenting ...
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Marketing Manager
منذ يومين
Integrant Egypt Cairo, مصرBrick Mason · Job Summary: · Sunshine Enterprise USA is looking to add a skilled and hard-working mason to our team. In this role, it will be your job to help us create various structures for our clients out of bricks, concrete, and natural stone. You ll work on things like buil ...
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Marketing Manager
منذ 4 أيام
record media egypt Cairo, مصرTo protect and serve the community of Warm Springs by responding to all fire and EMS emergencies. Must have an ODL, certified EMT or above and have NFPA or IFSAC Firefighter I, insurable by CTWS, ability to pass both physical ability test and drug test. · BenefitsHealth Insuranc ...
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Product Marketing Manager
منذ 5 أيام
Simera Cairo, Egypt Cairo, مصرAs a Product Marketing Manager in a company within our network, you will be responsible for driving the success of a product or product line. This position involves developing and executing marketing strategies to maximize product awareness, drive demand, and achieve business obj ...
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Assistant Marketing Manager
منذ 5 أيام
marketing startegy Cairo, مصرResponsibilty: · Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy. · Helping identify marketing trends and key opportunities for innovation. · Learning and working with various types of software for digital marketing. · Working ...
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Marketing Senior Manager
منذ 6 أيام
Nile University Egypt Cairo, مصرDevelop and oversee the implementation of innovative marketing strategies aligned with NU objectives. · Lead a high-performing marketing team, providing mentorship and guidance. · Collaborate with cross-functional teams to ensure cohesive brand messaging and a unified marketing a ...
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Trade Marketing Manager
منذ ساعة
vendors egypt Cairo, مصرResponsibilty: · Evaluating and optimizing marketing and pricing strategies. · Analyzing market trends and preparing forecasts. · Generating new business leads. · Increasing brand awareness and market share. · Coordinating marketing strategies with the sales, financial, public re ...
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Market Development Manager
منذ يوم
Nawy Real Estate egypt Cairo, مصرAs a Market Development Manager at Nawy, you will be responsible for identifying and developing new market opportunities to drive business growth. You will play a key role in expanding our reach and increasing revenue by researching and analyzing market trends, identifying potent ...
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Deputy Marketing Manager
منذ ساعة
Deal Egypt Cairo, مصرResponsibilty: · Promoting the company's existing brands and introducing new products to the market. · Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals. · Researching and developing marketing ...
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Digital Marketing Manager
منذ 5 أيام
Simera Cairo, Egypt Cairo, مصرThe Digital Marketing Manager is responsible for developing and implementing digital marketing strategies to promote the organization's products and services. This includes managing and optimizing the organization's website, social media accounts, email campaigns, and other digit ...
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Marketing Project Manager
منذ يوم
Integrant Egypt Cairo, مصرResponsibilities: · • Lead the creation and management of all marketing materials, including development of content and campaign strategy. · • Develop and execute plans to increase brand awareness and market position through targeted campaigns, trade shows, and other marketing ta ...
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B2B Marketing Manager
منذ 5 أيام
SIGMA Egypt Cairo, مصرGenerating new business leads. · Increasing brand awareness and market share. · Coordinating marketing strategies with the sales, financial, public relations, and production departments. · Developing and managing the marketing department's budget. · Overseeing branding, advertisi ...
Marketing Manager - Cairo, مصر - Pro Dev Tech Cairo, Egypt
وصف
Service Delivery manager (onsite).
Location- Dublin, Ireland
Mode- Hybrid
The service delivery managers (SDM) role focuses on keeping clients satisfied with the companys services by managing projects related to service delivery, fixing any reliability issues, tracking service metrics, managing budgets and helping lead the professional team responsible for getting these services delivered to clients. The role will involve coordinating activity for troubleshooting technical issues, ensuring that service level agreements are met and assisting with contract design & renewal.
The SDM should have prior & proven experience in managing a larger team. The SDM will be key to identifying service improvement initiatives and working with internal and external stakeholders to implement in the most cost-effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business.
Roles & Responsibilities:
Ensure IT services are delivered within Service Level Agreements (SLA s).
Be part of the escalation process to the Client Service Delivery Manager & will take ownership of major incidents to ensuring coordination of resolving these with internal resolver groups and 3rd parties, effective communication to stakeholders and post incident review and recommendations
Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed;
Management of Major Incident process & other ITIL Areas (Problem / Change / Request / IT Availability / Capacity/ Event Management)
Responsible for Service Quality and conduct daily incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure \mitigation reasons for any SLAs failures.
Drive customer service review meetings covering performance, service improvements, quality and processes;
Work closely with the PMO & Client Project Managers to ensure projects are transitioned smoothly into the service desk;
Make recommendations for Service Improvement Plans and ensure actions are followed through to completion in a timely manner;
Work with internal and third-party teams to ensure actions are taken and completed to protect and improve services;
Provide regular and accurate management reporting on IT Service performance;
Ensure that all customer knowledge items are made accessible to those who need them in an efficient and effective manner;
Planning and managing support for customer knowledge management and processes;
Identifying, controlling and storing any information deemed to be pertinent to the services provided that is not available by other means;
Contributing to the continual service improvements.
Manage the CMDB process to ensure customer assets are accurately captured and audited
Customer Satisfaction Management " maintain and improve
Work with internal teams and customer to Identify and implement service improvement initiatives
Define, implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLA and OLA.
Requirements
Requirements:
Previous experience as a Service Delivery Manager or demonstrable experience in leading local & virtual teams (A passion for Service Improvement)
Experience of managing 3rd parties and 3rd party delivered services
Service Management or Support in an environment of incident management, escalation procedures and related disciplines
Excellent leadership and people management skills
Excellent written and verbal communication skills
Excellent customer facing/customer service skills and managing customer expectations
Able to work under pressure and meet deadlines
Excellent organisational skills
Able to manage sensitive and confidential information
Demonstrative self-motivation and able to take responsibility
Able to manage and prioritise tasks in a timely & efficient manner
Able to demonstrate initiative and a proactive approach to daily tasks
Experience in working closely with project teams for service design, service transition and service acceptance phases
Requirements: Previous experience as a Service Delivery Manager or demonstrable experience in leading local & virtual teams (A passion for Service Improvement) Experience of managing 3rd parties and 3rd party delivered services Service Management or Support in an environment of incident management, escalation procedures and related disciplines Excellent leadership and people management skills Excellent written and verbal communication skills Excellent customer facing/customer service skills and managing customer expectations Able to work under pressure and meet deadlines Excellent organisational skills Able to manage sensitive and confidential information Demonstrative self-motivation and able to take responsibility Able to manage and prioritise tasks in a timely & efficient manner Able to demonstrate initiative and a proactive approach to daily tasks Experience in working closely with project teams for service design, service transition and service acceptance phases