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Cairo

    Sales Agent - Cairo, مصر - RATP Dev Mobility Cairo, Egypt

    RATP Dev Mobility Cairo, Egypt
    RATP Dev Mobility Cairo, Egypt Cairo, مصر

    منذ 19 ساعة

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    وصف
    • Welcoming customers in a professional manner.
    • Check the proper functioning of the equipment (Tickets office machine / subscriptions devices).
    • Assists and directs customers to their destinations correctly.
    • Check the stock of tickets/subscriptions cards
    • Deliver and receive the cash after checking it at the beginning and end of each shift.
    • Ensures that tickets/subscriptions are sold correctly to avoid errors.
    • Issue and renew subscriptions of all kinds.
    • Ensuring that money is counted and sorted in his or her custody when issuing tickets.
    • Checking cash receipts in the presence of the office manager.
    • Complete all required cash documents.
    • Communicate professionally any instructions to colleagues on subsequent shifts.
    • Check the stock of tickets, change & cards before receiving it.
    • Report any deficiencies or emergency problems to the office manager, station manager or area manager, with due regard to the administrative hierarchy.
    • Adhere to the dress code policy of the company.
    • Perform any other duties assigned by the sales leader & zone manager.

    Qualifications

    ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

    • B.Sc./M.Sc. Degree in any relevant discipline.

    Knowledge

    • Good communication skills, both written and oral.
    • Attention to detail and proactivity.
    • Ability to remain calm, speak softly and express themselves clearly and effectively, especially in difficult situations.
    • System oriented.
    • Customer-oriented, able to anticipate, understand, react to situations, and satisfy customer needs.
    • Flexible approach to working hours and ability to work in a team.
    • Proactivity in identifying and solving problems.
    • Skills in research, collection, and assimilation of information.
    • Be well informed about all activities that have an impact on passengers.
    • Develop a cooperative relationship with internal and external contact persons.
    • Demonstrates rigor in the execution and application of instructions and procedures. strictly adhere to rules of conduct and procedures.
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