وظائف Hexaware Technologies في مصر

The Customer Service Team Lead will be responsible for managing teams and ensuring adherence to SLA targets. They will also handle voice, email, and chat processes, as well as sales within the team. · Manage teams and ensure schedule adherence. · Handle voice, email, and chat pro ...

Handle Chat interactions, inbound video calls, emails & outbound calls as required. Comprehend customers' queries / complaints / comments. Display empathy/ understanding of the issue/ concern towards the customer. · Talks in a way the customer can understandIs able to handle pres ...

Manage a team of customer service representatives to ensure excellent customer experience. Ensure schedule adherence and create an encouraging team environment.Bachelor Degree or equivalent · Minimum 3 years of work experience in a Voice / Email / Chat Program · ...

Duties and Responsibilities: Working knowledge of different HR facets to support Operations on day to day HR queries Consult with line management and provide daily HR guidance to partners in operation and other support departments Build a strong working relationship with program ...

This position involves handling customer interactions via chat, video calls, emails and outbound calls. · ...

The primary role is to lead all Call Center and Client Teams new hire and on floor training activities including in house trainer development. · ...

We are looking for an English Customer Service Representative to handle customer inquiries and provide excellent service. · ...

Work as an English customer service representative to handle chat interactions and inbound video calls. · ...

Handle customer interactions via chat, video calls, emails and outbound calls. Provide quick and effective resolution to customers' queries. · ...

Duties and Responsibilities include working knowledge of HR facets to support Operations on day-to-day HR queries · ...

+HR manager responsible for supporting operations with day-to-day HR queries, providing guidance to partners in operation and other support departments · + · +Build strong relationships with program and support department employees. · ...

The primary role is to lead all Call Center and Client Teams new hire and on floor training activities including in house trainer development. · Develop project-specific and Standard Operating Procedures (SOP) training for new and existing Call Center employees, · Help in designi ...