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As a Contact Center Agent at HSBC you will be the first point of contact for customers providing professional support and solutions through inbound and outbound interactions. · ...

We are seeking an experienced professional to join our team in the role of PWD UK Contact Centre Agent, GSC Cairo. · Answers phone calls from customers in a polite and friendly way, · Delivers what is promised in line with customer expectations, · ...

+The health and safety of our employees and candidates is very important to us. · + ...

This role involves leading contact center teams to deliver excellent customer service. The successful candidate will have strong leadership skills, experience in sales, and knowledge of financial products. · Coach motivate lead a team to deliver excellent customer service. · ...

This role requires an individual to demonstrate an Extrovert personality type who will need to be in constant communication with HSBC Customer and Business Area. · Acquire and update knowledge on procedures related to relevant WCAS processesEnsure that the process requirements ar ...

Why join us? · If you're looking for a career where you can find different opportunities to develop, join HSBC and discover how valued you'll be and how your future will be rich with potential. HSBC offers the opportunity to develop a fulfilling career within a supportive and inc ...

Guidance notes: · This job profile provides a broad overview of the Job Category – Commercial Cards Service Manager and is not intended to exhaustively describe the job. The Control and Conduct statements shown are being reviewed and may change as they are still under review. · J ...

The Senior Processor will be responsible for conducting regular audits, meeting productivity and quality targets, and ensuring process compliance. The role requires strong analytical skills, attention to detail, and effective communication. Key responsibilities include acquiring ...

· Job Profile text: · For US coverage late shift timings will apply & for UK/EU coverage – French speaking is an added advantage. · The commercial card service specialist team is a ring-fenced team aimed at replicating the client experience provided by card service managers. Whi ...

The Client Service Specialist will provide high-quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA's). · Respond promptly to time sensitive and often high value queries, and escalations from both other departments an ...

The Opportunity · Senior Processor who will be responsible for the below: · Conduct regular Audits for Quality monitoring and reporting using available tools/SOP/knowledgebase/supervisor support etc · Meet targets on productivity and quality as per the targets and metrics define ...

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your applicati ...

We aim to be where the growth is, enabling businesses to thrive and economies to prosper. We are currently seeking an experienced professional to join our team in the role of Customer Service Representative. · Must be university graduate in any discipline. · Must be proficient la ...

The Manager - Global Mandates is responsible for the strategic management and oversight of global mandate processing for clients, ensuring seamless compliance, operational efficiency, and timely execution. · ...

The Customer Service Executive provides service to customers by focusing on resolving requests efficiently, accurately, · and professionally.The role caters to CMB and GB&M customers of HSBC and provides service and support for · the customer digital lifecycle across Channels, · ...

This role will support US coverage therefore late shift timings will apply The role will work closely with the EU/UK Regional Commercial Card Services Lead Card Service Transformation office and GPS Business Stakeholders to lead the Commercial Card Services team that is based out ...

This role supports GBM/CMB wide businesses and all elements of the client lifecycle including Onboarding and Client Relationship Servicing. · ...

We are currently seeking an experienced professional to join our team in the role of GSC HBME CONTACT CENTER. · ...

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. · Some careers ha ...

The role of a Personal Assistant is to provide effective and comprehensive Assistant support for London based Vice Presidents, Associates, Analysts, and Interns within Global Banking. · ...