Alaa Lotfy

A Experienced & professional food and beverage. Leading the F&B department by developing the team and ensuring they provide exceptional standards of service. A highly motivated and liable individual who takes pride in work. An excellent and confident communicator with exceptional people skills and the ability to develop my team to deliver an outstanding product & guest service. A passionate about my team and have experience of training and leading skills in multiple international hotel chains.

• Over 19 years experienced in Food & Beverage in different positions and administration positions. • Highly skilled in overseeing the Food & Beverage, banqueting, ensuring all standard policies is followed. • Ensuring maximum customer satisfaction by closely interacting with in house and potential guests to understand their requirements and customize the product and services accordingly. • Experienced and have wide knowledge in various aspects of Food & Beverage. Thorough understanding of formulation of budgets and cost controls. • Effective hiring, training, evaluation, and supervision skills. • Demonstrated ability to ensure all tasks are completed in a timely and systematic manner. • Ability to manage and organize workloads. • Demonstrated ability to conduct inventories, and place purchase orders. • Effective Communication skills both written and verbal. • Implement SOP and work methods.

• Hotel opening • Culinary Skills • Menu Development • P&L, Budgeting and financial analysis • Banqueting, Event planning, Marketing, and sales. • Keen eye toward concept development and implementation. • Coaching and Development the teams