Abdelrahman Amr

Network Engineer with practical experience in NOC operations, network monitoring, and L2/L3 troubleshooting. Skilled in routing, switching, and WAN connectivity

Network Operation Center Engineer

Khwarizm Consulting | Cairo

Monitored and maintained server and network-switch health and performance to ensure high availability and reliability.

Tracked network availability and performance using PRTG, Zabbix, and Grafana dashboards.

Proactively identified, analyzed, and resolved Layer 2/Layer 3 network incidents.

Worked in data center environments in compliance with established SOPs.

Managed Kaspersky Security Center, including endpoint protection, threat detection, and enforcement of security policies.

Maintained WAN connectivity and communications with remote sites to support stable, uninterrupted data transmission.

Performed routine diagnostics and troubleshooting to address connectivity and performance issues across multiple network segments.

Jun 2025 - Present 

CCNA

Eng. Abeer Hosni

Completed an instructor-led CCNA course with extensive hands-on practice in configuring and troubleshooting enterprise networks. Covered IPv4/IPv6 addressing and subnetting, VLANs/trunking, STP, inter-VLAN routing, static and dynamic routing (OSPF), ACLs, NAT, DHCP services.

Aug 2022

CCNP Security Core

Eng. Abeer Hosni

Completed CCNP Security Core coursework covering the principles and operational components of enterprise security. Studied secure access and segmentation, identity and AAA concepts, security policy enforcement, secure connectivity fundamentals (including VPN concepts), and threat defense workflows. Applied security-focused troubleshooting techniques and configuration verification to ensure policy compliance, reduce exposure, and improve detection and response readiness.

Aug 2023

CCNP Enterprise Core

Eng. Ahmed Tawfik

Completed CCNP ENCOR (350-401) coursework focused on designing, implementing, operating, and troubleshooting enterprise networks. Covered advanced routing and switching with emphasis on BGP (neighbor relationships, path selection, attributes, filtering/policy control), OSPF/EIGRP operation and optimization, and route redistribution between multiple routing domains with loop-prevention and stability considerations. Studied MPLS concepts and transport fundamentals, enterprise segmentation and redundancy design, and L2 technologies such as VLANs, trunking, STP variants, EtherChannel, and first-hop redundancy (HSRP/VRRP). Included enterprise services (DHCP, NAT, DNS fundamentals), QoS principles, and security controls such as ACLs and infrastructure hardening.

Aug 2024

MCSA

Self Study

MCSA (Coursework)

Completed Microsoft Windows Server administration coursework covering core infrastructure services and operational management. Worked with Active Directory concepts, DNS and DHCP services, Group Policy application, user/group and access management, and baseline server maintenance and troubleshooting. Emphasized structured administration practices and validation methods to maintain stable identity, naming, and address services.

Nov 2024

Cisco CyberOps (Coursework)

DEPI

Completed Cisco CyberOps coursework aligned with SOC operations and incident handling. Covered security monitoring concepts, log and alert interpretation, network security visibility, event correlation fundamentals, and incident response processes. Practiced analysis of common attack behaviors, triage workflows, and structured reporting to support detection, escalation, and remediation actions in operational environments.

Jun 2024

Linux Red Hat Admin I (Coursework)

NTI

Completed Red Hat Linux Admin I coursework with hands-on administration tasks. Covered Linux filesystem and permissions, user/group management, service control, networking basics, package management, storage fundamentals, and system monitoring. Practiced operational troubleshooting using standard CLI tools to diagnose and correct common configuration and service issues.

Jan 2025

Linux Red Hat Admin II (Coursework)

NTI

Completed Red Hat Linux Admin II coursework focusing on more advanced administration and operational control. Worked on service hardening fundamentals, storage management, scheduled tasks, system logging, monitoring, and troubleshooting methodologies.

Jan 2025

Cisco ACI (Coursework – In Progress)

Self Study

Currently progressing through Cisco ACI coursework focused on policy-based data center networking. Studying ACI fabric fundamentals, APIC management, tenants/VRFs/bridge domains, endpoint groups, contracts, and the operational model for segmentation and application connectivity.