Genesys Consultant and Team Lead - Giza

About Octopus By RTG Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group dedicated to connecting exceptional tech talent with top-tier organizations across the MENA GCC Europe the US and Canada. We specialize in building strong long-term partnerships ...

We are looking for a Facility Maintenance Team Lead to join our Facility Department in Egypt. The ideal candidate should be a graduate of a Technical Industrial Institute with hands-on experience in building maintenance operations. · Lead and supervise a team of technicians. · Mo ...

We're changing the way people think about customer care, · We need your help to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction.This role involves learning and maintaining the knowle ...

We're seeking a Team Leader for our Customer Experience Team. As Team Leader, you will oversee customer service staff activities, strategize daily operations, and train staff in areas of customer service. · We are looking for someone with leadership skills who can direct activiti ...

This is a full-time on-site role for an Insurance Sales Representative located in Cairo Egypt. The Insurance Sales Representative will focus on identifying customer needs providing tailored insurance solutions and building long-term client relationships. ...

We are currently hiring an experienced Operation Team Leader to join our National Accounts team and drive operational excellence across daily call center operations. · This is a great opportunity for leaders who can manage teams, improve KPIs, · and enhance overall service perfor ...

This is a full-time role for a Payroll Team Lead based in Giza. The Payroll Team Lead will oversee payroll operations and ensure accurate and timely processing of employees' wages. · ...

The Sales Team Leader will be responsible for managing, mentoring, and motivating a team of sales representatives to achieve individual and team targets. · ...

++Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance.+Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with service ...

The Sales Team Leader will be responsible for managing, mentoring, and motivating a team of sales representatives to achieve individual and team targets. · Bachelor's degree in Business, Marketing or related field. · Minimum of 3–5 years in sales with at least 1–2 years in a lead ...

This is a full-time on-site role for a Payroll Team Lead based in Giza overseeing payroll operations ensuring accurate timely processing of employees wages responsibilities include handling payroll services managing payroll tax compliance coordinating employee benefits the role a ...

We are hiring a Team Lead to join an innovative travel tech startup serving the MENA region. · Lead and oversee the technical delivery of projects · Ensure best practices in architecture, development, and code quality · ...

We are currently hiring a Team Lead to join a fast-growing and innovative online travel services company. · ...

We're changing the way people think about customer care, and we need your help. We're looking for a Team Lead to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. · We immerse ourselv ...

We are hiring a Team Lead to join an innovative travel tech startup serving the MENA region. · The Team Lead will oversee the technical direction and delivery of key projects, · ensuring best practices in software architecture, development, and DevOps are consistently applied. · ...

The Telesales Team Lead supervises the Tele Sales Team and ensures compliance with bank policies. · Implement approved sales plans. · Monitor sales activities internally and externally. · ...

This is a full-time role for a Sales Team Leader located in Giza. · ...

· Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. · Hiring, training, and preparing call center representatives to respond to customer questions · & complaints and troubleshoot problems with serv ...

Lead the creative and design function across Teqneyat Group brands. Own brand systems, creative direction, and end-to-end production for paid and organic social, landing pages, sales decks case studies infographics event materials light motion/video. · ...

Leading the Customer Excellence team's operations within the Unit (CEU), ensuring quality, consistency and efficiency across all customer service touchpoints and vendor networks. · The role focuses on driving VOC analysis process improvement QA performance and service optimizatio ...

Lead and mentor a team to achieve sales targets and KPIs. Conduct calls to promote products and services. · ...