Guest Service Agent - Egypt

· The WFM Coordinator is responsible for monitoring and analyzing real-time contact center performance to ensure optimal staffing levels and service levels are met. This includes monitoring and analyzing call volume, agent availability and other key metrics to make real-time adj ...

· We are seeking an experienced ServiceNow Senior Technical Consultant with in-depth expertise in ITSM Pro and its advanced capabilities. This role is responsible for designing, configuring, and delivering cutting-edge IT Service Management solutions using ServiceNow ITSM Pro fe ...

· Lucidya is a fast-growing SaaS company transforming customer experience across the MENA region through AI-powered solutions built for the Arabic-speaking world. · Our AI Agents business unit is focused on building and deploying intelligent, enterprise-grade AI agents that auto ...

Description · Handle day to day POS Deployment daily duties, track terminals requests on Tracking tool, Field Service Engineers deployment plan and handle bank escalations inventory related.  · Responsibilities · •    Release all POS terminals that are needed to be added, replace ...

Only German-speaking candidates will be considered for this role. · Are you looking for a real opportunity to build your career from home? · We are hiring freelance call center agents to join our customer service team in a fully remote role. No previous experience is required — ...

We are looking for: A Growth Systems Engineer (AI & Operations) — a hybrid AI engineer and technical operations builder responsible for designing, automating, and scaling the systems that power NoGood's internal Growth OS. · NoGood is an award-winning, tech-enabled growth consult ...

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tige ...

Nestled in a natural environment between sandy mountains and deep blue seas is Mövenpick Resort El Quseir. · ...

As ServiceNow AI & ITSM Solution Architect at Müller Solutions you will design lead deliver AI-enabled Servicenow solutions across Service Desk ITSM Field Service Management FSM and Asset Management ITAM SAM HAM. · Design end-to-end AI-enabled Servicenow architectures across ITSM ...

· This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Software Engineer - REMOTE. This role plays a key part in shaping the future of intelligent infrastructure automation through agentic AI. You will contribute to the devel ...

Description · Key Responsibilities · 1) Leadership & Planning · Translate the center's Statement of Direction and business plans into an annual QA & Training plan with clear targets for quality outcomes, coaching impact, and training verification, aligned to COPC's performance ma ...

We are seeking a Remote Inside Sales Agent / Telemarketer based in Egypt to join our dynamic sales team. · ...

Design, develop, and manage advanced contact center technologies covering both voice and digital channels ensuring customer care platforms are highly available, scalable, and continuously evolving. · Responsible for implementing routing strategies IVR digital channel integration ...

· Role Profile: · Manage a team of contact center supervisors, specialists agents and officers toward the department and organization short/long term goals and objectives by creating and implementing relevant action plans. · Build a healthy relationship between the contact cente ...

+ Job summary We are hiring experienced cold callers. · + Qualifications B2+//C1 English Profile · Experience in Telesales, customer service, or cold calling is a must for at least 3 Months · + Responsibilities ...

Manage a team of contact center supervisors specialists agents and officers toward the department and organization short/long term goals and objectives by creating and implementing relevant action plans Build a healthy relationship between the contact center and external/internal ...

· Your Responsibilities... · Market analysis;Monitor the market activities and market needs in the territory, store the information in a searchable manner accessible to management, and provide overview during business review meetings. · Based on the guideline given by the region ...

Join our hospitality team in ElGouna - Hurghada as Reservation Supervisor and oversee reservation operations, lead a team of reservation agents and ensure exceptional service delivery to guests. · ...

Description · At voco Cairo Arabella Plaza, the very first voco in Egypt, we believe in creating a welcoming atmosphere where our guests feel cared for and our colleagues are empowered to deliver memorable experiences. · We are looking for a Reservations Agent who will be respons ...

· At Almosafer (part of Seera Group), · We're not just part of the travel industry, we're helping shape its future. · As Saudi Arabia's leading travel company, we serve millions across every segment of the travel and tourism ecosystem. · Rooted in our name "Almosafer," meaning t ...