Network, Security, Communication and Collaboration - Cairo
منذ أسبوعين

Job summary
Manage network cybersecurity and collaboration technical resources within the Global Delivery Center GDC plan capacity utilization and skill coverage aligned with delivery sales demand ensure engineers are project ready through certifications tools access onboarding governance provide qualified governed resources to incountry delivery teams drive upskilling crossskilling succession planning across the tower act as escalation point for resource availability performance technical challenges prepare the tower for future endtoend service ownership act as technical resource owner by preparing maintaining resourcing plans aligned with forecasted project expansions sales plans manage assignment of technical resources across projects obtain required approvals hiring staff selection review submit entity structure staffing plans based demand growth projections lead govern design implementation operation network security collaboration services monitor network performance security posture identifying risks vulnerabilities improvement opportunities collaborate crossfunctional teams assess implement security controls compliance measures manage incident response activities regular security reviews audits define followup tower objectives management direction establish technical processes methodologies maintenance practices set clear acceptance criteria project opportunity demands presales teams distribute vendor technical updates fcos advisories eol notices controlled assessment implementation review validate project implementation plans project managers ensuring feasibility quality alignment client requirements monitor project execution progress risks issues timely reporting escalation act service focal point support contract renewals coordination customers vendors represent division technical operational vendorrelated forums provide handsontech support critical resource shortages ensure high customer satisfaction continuous monitoring technical quality handle complaints escalations customers vendors until resolution stay current emerging technologies industry trends assign team members activities supervise performance delivery implementation secondline support set performance objectives kpis measures balanced scorecard policies evaluate direct reports extended team evaluations final approval transfer knowledge best practices related new technologies solutions prepare track follow individual development certification training plans ensure retention backup coverage succession planning support sales coordination vendors providing awareness sessions new solutions maintain updatetoknowledge client environments network architectures landscapes identify opportunities service improvement potential new solutions communicate sales management
وصف الوظيفة
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