Senior Customer Service Agent - Alexandria, مصر - Leo trading agency

وصف

Job Description :

Benefits:-

Attractive salary (Net salary+ KPIS')

Monthly Connectivity Allowance

COLA 15% salary increase

Full paid Training

Working from home

Social insurance (from day one)

Medical insurance (after training)

Undergrads with no attendance can apply

Governorates Residents' are welcome to apply

No overnight shifts

PC or laptop will be delivered to the employees' house

Responsibilities :

Support clients through phone

Receiving inbound calls from UK and Ireland

Qualification :

· Fluency in English C1 (written and spoken) is a Must

· Previous experience in call center industry, translation, interpretation, or customer support is preferred

· Bachelor's degree in language studies or a related field, or equivalent experience

· Highly- organized and efficient in managing tasks and prioritizing work

· Problem-solving skills and ability to work under pressure and excellent communication and interpersonal skills

· Ability to work effectively in a team-oriented environment and collaborate virtually with colleagues from diverse cultural background