Customer Service Manager - Cairo

Delegating and directing service tasks to ensure team objectives are met. · ...

The IT Service Lead oversees reporting functions to support decision-making, process improvements, and service optimization within an organization. They drive actionable insights to improve IT service delivery and operations. · ...

The Managed Services Senior Manager is responsible for owning and scaling the recurring revenue engine by ensuring stable, high-quality, and continuously improving day-to-day operations for all managed services customers. · ...

This is a full-time service manager role located in Cairo, Egypt.The Service Manager will oversee the technical service department ensuring timely maintenance repair and installation of digital printing systems. · ...

The Managed Services Senior Manager is responsible for owning and scaling the recurring revenue engine by ensuring stable, high-quality, and continuously improving day-to-day operations for all managed services customers. · This role safeguards renewals, long-term outsourcing con ...

The Managed Services Senior Manager is responsible for owning and scaling the recurring revenue engine by ensuring stable, high-quality and continuously improving day-to-day operations for all managed services customers. · ...

This leadership role is a key position within the IT organization, · responsible for owning and overseeing the operations and performance of the Global Service Desk (GSD) at Talabat. · The Manager – Service Desk ensures timely, high-quality, · efficient and practical technical su ...

The Service Delivery Manager oversees daily operations and manages internal teams to ensure successful delivery of services to clients. This role maintains high-quality standards and meets agreed service levels. · ...

We are seeking a results-driven Leasing Manager with a proven track record in serviced offices, coworking, and flexible workspace solutions. · Drive occupancy and revenue across serviced offices, coworking spaces, and virtual office products. · Develop and execute strategic leasi ...

About 51Talk: a leading online English education platform. · Lead and manage a customer service team to deliver excellent support and guidance to students and their parents. · ...

As a Resource & Service Manager with Siemens Energy in Egypt, you'll collaborate with field service, planning, and project management teams to ensure seamless mobilization and travel arrangements for field personnel. · ...

Elevate your career and make an impact in the field of service delivery by joining our vibrant team. · ...

This is a full-time hybrid role for a Service Delivery Manager specializing in cybersecurity, based in Cairo, Egypt, with flexibility for remote work. · Oversee and manage service delivery processes · Evaluate customer satisfaction and optimize IT service management. · ...

We create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. · Client-facing service delivery and stakeholder management: Act as the primary point of contact for enterprise customers, building trust through clear comm ...

Oversee end-to-end delivery of cyber security projects and services ensuring alignment with scope timelines and quality standards Act as primary point of contact for clients maintaining regular communication to ensure expectations are clearly understood and met Follow up closely ...

This is a full-time on-site role for a Customer Service Manager based in Cairo. The Customer Service Manager will be responsible for managing and improving the customer service process. · Supervising customer support teams. · Analyzing feedback. · Implementing solutions. · ...

This is a full-time role located in Cairo. The Soft Services Manager will oversee and manage the delivery of non-clinical facility services such as cleaning, catering waste management and security to ensure exceptional service quality and compliance with healthcare standards. · ...

Facilitate day-to-day quality checks & governance activities for Corporate CSU / CX. Ensure proper check & balances in place for all CSU related Risk & operational activities from a control & risk perspective such as RCSA , Quality BCP , Access Management reviews. · ...

This is a full-time Service Relationship Manager position based in Cairo, Egypt. The manager will oversee business relationships, manage customer service processes, ensure client satisfaction by addressing inquiries and resolving issues. · ...

Oversee daily operations of the automotive service center to ensure efficiency and high-quality customer service. · Lead, mentor, and manage a team of service advisors, technicians, and support staff to achieve performance targets. · Monitor and optimize workflow, resource alloca ...