teller - Cairo
منذ 4 أسابيع
Job summary
Perform all ATM functions including preparing daily proof sheet handling captured cards filling along with replenishment of onsite ATM machines and reports any malfunctions for repairs maintenance Introduce alternative channels to customers reduce traffic in branches according to bank SOPs Process all cash counter transactions accurately accordance set objectives Manage branch daily cash needs Head Teller better coordination cash shipments between branch central vault Investigate thoroughly any differences balancing reconciliation cash other security items following standard process checking scrutiny investigation outlined Branch standard operating procedure manual Cross sell products customer potential needs affecting primary work service standards contributing achievement branches KPIs Adhere bank standards average waiting serving time productivity reports Maintain zero cash shortages excesses counter ensure maximum control cash balance Maintain accurate checking end day reports rectifying highlighted discrepancies ensure controls procedures adhered Check counterfeit currencies checks identities Handle customer requests efficiently raise problems Head Teller Operation Supervisor meet customer satisfaction reach customer delight Be attentive possible frauds risks provide customer feedback direct supervision Deviations exceptions reporting branch monthly exception report timely manner Follows relevant department policies processes standard operating procedures instructions so work carried out controlled consistent manner Maintain regular consistent professional attendance punctuality personal appearance adherence relevant health safety procedures Adhere bank clean desk policy Follows day-to-day operations related own jobs concerned department ensure continuity work Complies relevant CBE regulations banking laws AML regulations internal CIB policies code conduct maintain CIB s sound legal position mitigate potential risks
وصف الوظيفة
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