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    IT network Security engineer - Cairo, مصر - المصريه للاتصالات

    المصريه للاتصالات
    المصريه للاتصالات Cairo, مصر

    منذ 5 أيام

    Default job background
    وصف

    -Follow all relevant IT operations and infrastructure policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner

    -Implement the day-to-day activities related to own jobs to ensure continuity of work

    -Contribute to the development and modification of the network/systems/infrastructure and its various components to ensure effectiveness and reliability

    -Maintain backup systems in order to provide disaster recovery services for IT users

    Maintain billing and other applications and databases implementing enhancements as required

    -Collect data, perform analysis and suggest improvements on usage, disruptions and problems to solved

    -Answer calls within guidelines, information, advice or instructions

    -Receive and respond to calls from users in a courteous and helpful manner to ensure understanding and support availability

    -Provide guidance and solution for routine problems or queries to ensure problem resolution with specified time scales

    -Provide monitoring of the systems to ensure smooth operations

    -Set up equipment to given parameters so it can operate to the required outputs and tolerances

    -Operate the equipment to produce the required results in line with given work schedules

    -Identify and equipment malfunctions, make adjustments if possible or inform supervisor promptly

    -Adherence to policies and procedures

    -User feedback on response from help desk repairs can be affected

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