Training Center Manager - Nasr City

· Job objective · The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, s ...

This is a full-time role for a Call Center Manager based in Cairo. The Call Center Manager will oversee daily operations of the call center. · ...

Job summary · Dynamic leader with passion for education and training needed to lead training center operations. · ...

The Call Center Manager is responsible for overseeing daily call center operations ensuring high levels of customer satisfaction team performance and service quality. · This role manages staff optimizes processes monitors KPIs and works closely with other departments to meet busi ...

The Center Operations Manager is responsible for managing the day-to-day operations of the plasma donation center. This includes supervising staff, ensuring compliance with company policies and regulations, and implementing quality control measures. · People Management & developm ...

This is a full-time Call Center Manager role based in Cairo. The manager will oversee daily operations of the call center, managing teams and ensuring smooth workflows. · Manage and train call center teamMonitor key performance indicatorsAnalyze data to optimize processes ...

We are looking for a dynamic and performance-driven · Contact Center Manager · to lead our operations and drive service excellence. The ideal candidate will be responsible for managing end-to-end contact center performance, optimizing processes, and ensuring a superior customer e ...

Oversee daily operations of the contact center across inbound outbound and digital communication channels to ensure high service quality and efficiency Develop and implement strategies to improve key performance metrics including first call resolution response time service levels ...

The Contact Center Performance Manager will oversee a specialized team focused on providing exceptional service to our highest-value guests. · ...

Oversee daily operations of the automotive service center to ensure efficiency and high-quality customer service. · Lead, mentor, and manage a team of service advisors, technicians, and support staff to achieve performance targets. · Monitor and optimize workflow, resource alloca ...

Oversee daily operations of the dedicated premium team within the contact center, managing both in-house and outsourced teams to ensure exceptional service. · Define and uphold high-performance standards and service criteria specifically tailored to high-value guest interactions. ...

· JOB OBJECTIVE · To ensure the correct implementation of Standard Operating Procedures (SOPs) in plasma center following the guidelines established · To evaluate processes, develop action plans, and coordinate the strategic implementation of system processes and corrective act ...

· Job objective : · The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily ...

The Center Operations Manager is responsible for managing a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees. They must establish a work environment that fosters operational excellence and ensure all emp ...

+This is a full-time Call Center Manager role based in Cairo. · +Oversight of daily operations of the call center · Managing and training the call center team · Monitoring key performance indicators · + ...

We are looking for a dynamic and performance-driven Contact Center Manager to lead our operations and drive service excellence. The ideal candidate will be responsible for managing end-to-end contact center performance, optimizing processes, and ensuring a superior customer exper ...

The Contact Center Performance Manager will oversee a specialized team focused on providing exceptional service to our highest-value guests. · ...

Lead customer service team across in-store phone chat social media channels develop customer-focused strategies improve satisfaction metrics design refine scalable processes training tools support consistent high-quality service review customer feedback data identify trends chall ...

The Call Center Manager oversees daily operations ensuring high customer satisfaction team performance and service quality. · Manage supervise daily call center operations. · Lead coach and develop team leaders and call center agents. · ...

The Contact Center Manager will oversee daily operations of the contact center across inbound, outbound and digital communication channels to ensure high service quality and efficiency. · ...