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    Spa Director - Cairo, مصر - Hilton hotel Egypt

    Hilton hotel Egypt
    Hilton hotel Egypt Cairo, مصر

    منذ أسبوع

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    وصف


    Responsibilities:




    • Manage overall operations of the spa.
    • Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards.
    • Ensure client experience is proficient including bookings, payments, and consultation cards.
    • Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development.
    • Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes.
    • Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement.
    • Manage customer feedback effectively to ensure continuous service and programme improvement.
    • Instil brand values and standards to maintain quality on a daily basis.
    • Liaise with other hotel departments.
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