Real Time Analyst - Giza, Al Jizah

We are looking for a motivated and detail-oriented Real-Time Analyst (RTA) to join our workforce management team. · Monitor real-time call/chat/email volumes and agent performance · E nsure adherence to schedules and service level targets · Manage intraday activities such as brea ...

We are looking for a motivated and detail-oriented Real-Time Analyst (RTA) with 6 months to 1 year of experience. · Monitor real-time call/chat/email volumes and agent performance · Ensure adherence to schedules and service level targets · ...

Monitor real-time performance indicators (calls, chats, tickets, queues, SLA, AHT) · ...

We are looking for a motivated and detail-oriented Real-Time Analyst (RTA) with 6 months to 1 year of experience to join our workforce management team. · ...

Monitor real-time performance indicators and track agent schedule adherence. · ...

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. · Monitor queue level performance and variance to forecast in real time · Analyze variations to forecast and project impact for the remainder of the d ...

Responsibilities Communicate real-time updates , alerts and risks to Operations and Team Leaders . Escalate issues that may impact service delivery. Produce and distribute real-time and intraday performance reports. Support Workforce and Operations teams with data-driven insight ...

The Real-Time Analyst (RTA) is responsible for monitoring and managing intraday operational performance within the customer care function. · The role ensures service level targets are achieved through real-time monitoring, reporting, and coordination with operations and workforce ...

The Real Time Analyst will monitor queue level performance and variance to forecast in real time, report any significant variations from forecast to Operations and WFM Management, provide recommendations for addressing and responding to variations from forecast. · ...

This Junior Real-Time Analyst role monitors real-time performance indicators tracks agent schedule adherence identifies intraday variances takes corrective actions communicates updates alerts risks escalates issues produces distributes reports supports Workforce Operations teams ...

The Real Time Analyst monitors on a daily basis different levels of Contact Center activities and analyzes performance data in real time.Main purpose of that action is to identify weak points and suggest more efficient management solutions to supervisors and managers. · ...

The Real Time Analyst monitors on a daily basis different levels of Contact Center activities and analyzes performance data in real time. · ...

Jumia is a leading pan-African e-commerce platform that is committed to creating a sustainable impact in Africa. · ...

Jumia is a leading pan-African e-commerce platform that improves the quality of everyday life by delivering innovative and convenient online services to customers. · ...

This is a full-time on-site Credit Analyst Junior role located in Giza assessing creditworthiness analyzing financial data preparing credit reports and assisting in making informed credit decisions. · Proficiency in Credit Management and Finance knowledge to assess creditworthine ...

The Junior Data Analyst Internship is a 3-month learning program designed for graduates who are passionate about data and eager to start their analytics career. · ...

This is a full-time role for a Junior Credit Analyst. The Junior Credit Analyst will evaluate creditworthiness by analyzing financial data. · ...

This is a full-time on-site role for a Senior Performance Analyst located in Giza. The Senior Performance Analyst will be responsible for conducting detailed performance and data analysis to improve operational efficiencies and strategies. · ...

FinBi Microfinance seeks a Junior Credit Risk Analyst for a full-time on-site role in Giza. · ...

This is a full-time role based in Cairo, Egypt for the position of Senior Analyst Private Equity. · Conducting in-depth financial research and analysis. · Preparing detailed financial models. · Supporting investment decision-making. · ...