Quality Monitoring Specialist - Cairo

Xceed is hiring Quality monitoring Specialist- (Call Center/GSM) · -English level B2 · ...

The Process Monitor Specialist reviews all requests created in the system to ensure they are complete and correctly submitted. · ...

The Compliance Monitoring Specialist is responsible for designing, executing and enhancing risk‑based compliance monitoring and testing activities across the International Region. · ...

+Xceed is hiring Quality Specialist- (Call Center/GSM) · +English level B2-Quality experience as Quality for 1 year. · +, ...

This role involves reviewing requests for completeness and accuracy against documented procedures. The ideal candidate will have strong analytical skills and attention to detail. · Request Validation: Review all requests created in the system. · Issue Identification & Reporting: ...

We are seeking an Accounts & Transaction Monitoring Specialist to manage transaction-related requests from our banking partners and ensure timely, accurate responses to compliance inquiries. · Transaction Monitoring & Investigations: · Manage and respond to bank compliance team r ...

· About dopay · dopay is transforming payroll and financial services for businesses and their employees. By providing a seamless payroll payments solution with instant access to salaries via dopay prepaid cards, we help businesses move away from cash payments while being at the ...

+Job summary · Dopay is transforming payroll and financial services for businesses. We are seeking an Accounts & Transaction Monitoring Specialist to manage transaction-related requests from our banking partners. · +Qualifications3+ years of experience in financial compliance... ...

We'relookingforamid‑levelQualityAssuranceSpecialistoensureoursalesandsupportinteractionsconsistentlymeethighstandardsofqualityandcustomersatisfaction. · ...

We're looking for a mid‑level Quality Assurance Specialist to ensure our sales and support interactions consistently meet high standards of quality and customer satisfaction. · Monitor sales interactions (calls, chats and emails) to ensure they meet quality standards. · Gather au ...

Monitor sales interactions to ensure they meet quality standards and gather audit feedback to identify opportunities for improvement. · ...

This is a full-time on-site role based in Cairo, Egypt for a Quality Monitoring Specialist (English B2). The selected candidate will be responsible for monitoring and assessing service quality performance to ensure compliance with company standards and client requirements. · Cond ...

Xceed is hiring Quality Specialist- (Call Center/GSM) · Calls and GSM mobile background · ...

The Quality Monitoring Specialist role involves monitoring and evaluating support processes to ensure adherence to quality standards, · Conducting quality audits, · trends in customer interactions, ...

This is a full-time on-site role for a Quality Monitoring Specialist based in Qesm El Maadi monitoring and assessing call center interactions to ensure compliance with quality standards. · Call Center experience is essential. · GSM (Mobile knowledge) and Experience are a must,a m ...

This is a full-time role for a Quality Monitoring Specialist (Call Center - GSM) at Xceed. The specialist will monitor and evaluate service quality in call center operations. · ...

Company Description · Xceed is a leading multilingual Business Process Outsourcing (BPO) service provider in the EMEA region, operating over 10,000 web-enabled multi-channel stations. With a presence in Egypt, Morocco, Mauritius, UAE, and Saudi Arabia, Xceed serves high-profile g ...

+Job summary · Xceed is a leading multilingual Business Process Outsourcing service provider in the EMEA region managing outsourcing agreements with key government and commercial accounts in 10 languages. The selected candidate will be responsible for monitoring and assessing ser ...

This is a full-time role based in Qesm El Maadi as a Quality Monitoring Specialist for call center operations. · ...

This is a full-time on-site role for a Quality Monitoring Specialist located in Qesm El Maadi. The Quality Monitoring Specialist will be responsible for monitoring system performance, analyzing data, conducting research, and overseeing customer interactions to ensure service qual ...