Software Maintenance Enginneer - مصر
فقط للأعضاء المسجلين مصر
منذ 4 أسابيع
Job Summary
The Red Hat Customer Experience and Engineering group is looking for a skilled and experienced SW Maintenance Engineer to join our enhanced support team.Responsibilities
- Act as the direct contact and adviser for customer inquiries about Red Hat OpenShift via ticketing tool by phone and using remote access tools
- Deliver an exceptional customer experience by using professional communication applying existing knowledge deep troubleshooting to resolve a variety of issues within the designated service-level agreement SLA
وصف الوظيفة
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