Customer Service Representative - El Mansura
منذ 21 ساعة
وصف الوظيفة
Business Building is hiring a " Customer Service Representative " to join our teamAt Business Building, we believe in building teams by building people
Location:
Mansoura (On-site)
Industry:
Software
Working Days: 6 days/ week (Night Shift)
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Skills and Qualifications:
- Strong Communication Skills: Ability to interact effectively with customers and convey information clearly.
- Problem-
Solving Abilities:
Skill in identifying customer issues and finding appropriate solutions quickly and efficiently.
- Politeness and Courtesy: Ability to remain polite and professional with customers, even in challenging situations.
- Teamwork Skills: Ability to work effectively within a team and collaborate with colleagues to achieve company objectives.
- Professionalism and
Good Appearance:
Maintaining a professional appearance and demeanor that aligns with company culture.
- At Least 1 year of experience.
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