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Overview:

Railhead, Inc. is seeking qualified candidates to join our Defense Enclave Services team, who will support an extensive digital modernization program critical to DISA and Fourth Estate Agencies. We are presently hiring a Network Engineer (Non-Enterprise). All work will be performed onsite at the National Maritime Intelligence Center in Suitland, MD.

The purpose of this effort is for the contractor to function as the network administrator for the MDA Enclave ~approx consisting of 14-16 small CISCO network devices. The MDA Enclave supports two functional customer systems each consisting of server, database, and workstation type hosts. The contractor will only be responsible for the network infrastructure administration (routers, VPN s, switches, and physical patching) for the MDA. Observations of the network environment that lead to recommendations to improve reliability, performance, or cost effectiveness will be encouraged. The contractor will isolate and resolve complex network problems associated with the operating system of the CISCO devices within the MDA. Network administration will also include the design, installation, operation, application of security policies, incident review and remediation, vulnerability scanning and remediation, and the documentation of current physical and logical topographies and any future changes

The Network Operations Division (ISC-N31) is responsible for providing network administration and engineering related support for elements within the National Maritime Intelligence Center (NMIC) and locations around the world. This ranges from providing simple patching actions between network components to configuring hardware and security solutions to performing network administration functions. The responsibilities of the technician(s) assigned to ISC-N31 are primarily at the Open Systems Interconnection (OSI) Layers one through four however knowledge of systems/applications working at the higher layers is imperative to the continued success of the ISC-N31 and its various supported customers.

Responsibilities:

• Develop an in-depth understanding of the MDA network and system requirements.
  
• Coordinate with the functional customers on their system requirements and implement appropriate network configurations.
  
• Support any installations associated with upgrades of functional customer systems and document any changes in network topology.
  
• Perform any physical patching and software (CISCO IOS) patching as required.
  
• Review Information Assurance Vulnerability Alerts/Bulletins (IAVA/B) related to CISCO products and develop and implement remediation plans.
  
• Coordinate outages with functional customer.
  
• Develop Standard Operating Procedures (SOP) for routine and non-routine procedures that assist in the management of the MDA network.
  
• Perform any required re-accreditation actions such as DISA STIG review, IOS upgrades, vulnerability scan remediation, and document various required lists (PPSM, H/W, and S/W) during the network s accreditation cycle Develop technical refresh plans for the network devices that make up the MDA enclave.
  
• Assist IA network defense personnel in any investigation consisting of a network breach or practice dangerous to the security posture of the network.
  

Qualifications:

• TS/SCI security clearance
  
• BS degree and 4 or more years relevant experience in network design and administration. Additional years of experience will be considered in lieu of degree.
  
• 1 or more years experience with Remedy incident management tool.
  
• Proficient in configuring CISCO devices using: EIGRP, BGP, SNMP, TCP/IP, OSPF, Spanning Tree, ARP, dot1Q, VLANs, VPN, GRE, IPSEC, subnetting, NAT, access control lists, and various other routing and networking protocols.
  
• Proficient in data packet capture and traffic analysis.
  
• Proficient in writing technical and non-technical papers.
  
• Proficient in remediating vulnerability scans.
  
• CISCO Certified Network Associate (CCNA) certification.
  
• Security+ certification.
  
• Excellent written and verbal communication, listening and presentation skills.
  
• Strong technical writing experience.
  
• Ability to work effectively, add value as a team member and assume a leadership role for the team.
  
• Demonstrated technical knowledge and consultative skills.
  
• Strong collaboration networking experience.
  
• Experience in LAN/WAN/Security/Virtualization a plus.
  
• Ability to interact effectively with both technical and non-technical personnel.
  
• CCNP Collaboration (or Voice) is preferred.
  

About Railhead:

Railhead, Inc. is a leader in advanced cyber solutions; cloud and managed IT solutions; engineering; and information-based solutions for commercial entities, law enforcement, and homeland security. We provide intelligence, surveillance, and reconnaissance; training; logistics; and operational support services and solutions in support of organizations not limited to DHS, DoD, and the Intelligence Community (IC). We hire mission enablers who reflect our communities and proactively embrace diversity and inclusion, in order to advance our corporate culture, develop our family of employees into the best they can be, and in turn grow our market share throughout the industry.

Railhead, Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Responsibilities: The Systems Administrator will be responsible for assisting the migration to a cloud architecture with industry best practices. Installing hardware and software for the network. Set up accounts and workstations. Software patch implementation and testing and system maintenance checks and repairs. Optimizing and evaluating the system regularly. Assigning and updating security permissions for the system network. Provide front-line on-site and remote support to diagnose and resolve user-reported problems. Assist in outage restoration actions, escalating to correct personnel within published timeframes or when indicated by procedure. Log all investigative and restorative actions taken in designated systems for later retrieval for audit purposes and root cause investigations. Develops, implements and tests database backup and recovery policies and procedures. Assist in Hardware deployments, including peripherals (desktop and server provisioning). Equipment assistance and troubleshooting (e.g., intake new equipment, coordinate with partners upon arrival, issue, swap, etc.). Installing the SharePoint platform, integrating applications, and creating libraries. Adding users, controlling access to document libraries, and setting permissions. Performing maintenance of the SharePoint platform, servers, and intranet. Problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages. Update standard operating procedures and technical training guide documentation as needed. Support hardware/software integration planning and oversee activities. Perform analyses and trade studies as necessary to aid in selecting system concepts. Support the project team in defining and documenting the system architecture and design. Ability and willingness to periodically lift and carry objects and equipment associated with servers and racks. Qualifications: Four-year college degree in computer science, electronic engineering, or other related technical discipline desired. Strong experience with SQL Server, SharePoint, and/or domain controllers is a must. Familiarity with government security practices and Authority to Operate (ATOs) in order to work closely with government security customers. Relevant experience with cloud/hybrid operations and architecture. Ability to effectively communicate verbally and in writing, and interface with customers, subcontractors, and vendors. 8570 IAT II compliant certifications About Railhead: Railhead, Inc. is a leader in advanced cyber solutions; cloud and managed IT solutions; engineering; and information-based solutions for commercial entities, law enforcement, and homeland security. We provide intelligence, surveillance, and reconnaissance; training; logistics; operational support services and solutions in for DHS, DoD, and the Intelligence Community (IC). We hire mission enablers who reflect our communities and proactively embrace diversity and inclusion in order to advance our corporate culture, develop our family of employees into the best they can be, and in turn grow our market share throughout industry. We encourage a fun collaborative environment where hard work does not go unnoticed. Railhead, Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.