Digital Support Supervisor - Cairo

This is a full-time, on-site role located in Cairo for a Technical Support Supervisor. The role entails supervising technical support teams, resolving complex technical issues and ensuring service quality. · ...

This is a full-time, on-site role for a Digital Support Supervisor (Cloud Genesys), based in Cairo. The Digital Support Supervisor will oversee and manage a team responsible for providing technical support and maintaining operational excellence on the Cloud Genesys platform. ...

Job summary · Optima Business Services specializes in providing outsourcing solutions for businesses in Egypt with a focus on Payroll HR and operational support By offering tailored services Optima ensures compliance accuracy and efficiency helping companies save time and resourc ...

Supervise and motivate the customer support team to meet service standards. · Handle escalated customer issues and resolve them in a timely manner. · ...

Analyzing the different Technology cost elements identifies opportunities to improve cost structure and raise flags in case recognizing certain trends that impact department budget. · Receives budget input from technology planning team. · Review validates and challenges budget in ...

We are seeking a Digital Support Supervisor for a full-time role based in Giza. · The supervisor will oversee and manage the digital support team, · ensuring excellence in customer service and technical support.Strong Supervisory Skills. · Analytical Skills to monitor performance ...

We are seeking a Digital Support Supervisor based in Giza. · Supervising team performance. · Analyzing support processes. · Troubleshooting technical queries. · ...

We are the leading Video-Learning Platform in Arabic. The Customer Support Supervisor will lead and support the customer service team to ensure high-quality service delivery and operational excellence. · Supervise, guide, and motivate the customer support team. · Monitor performa ...

The Customer Support Supervisor will lead and support the customer service team to ensure high-quality service delivery and operational excellence. · Supervise, guide, and motivate the customer support team to meet service standards and performance targets. · Monitor performance ...

This is a full-time on-site position located in Giza The IT Digital Support Supervisor will oversee and lead a team of technical professionals to ensure seamless digital support and efficient resolution of technical issues. · Diagnosing and troubleshooting technical problems · Ma ...

+This is a full-time role for a Consumer Support Supervisor located in Qesm Ain Shams. The Consumer Support Supervisor will oversee daily customer support operations, ensure service quality, and provide resolutions to escalated client issues. · +Proven Supervisory Skills and expe ...

This is a full-time, on-site role located in Qesm El Maadi for an IT Digital Support Supervisor with expertise in Genesys. The role will oversee and manage day-to-day technical operations, ensuring efficient troubleshooting and resolution of IT issues. ...

This full-time role involves serving as an IT Digital Support Supervisor with expertise in Genesys. The supervisor will oversee technical support operations and manage a team of support professionals. · Strong knowledge of Information Technology and proficiency in working with ad ...

This is a full-time, on-site role located in Qesm El Maadi for an IT Digital Support Supervisor with expertise in Genesys. · Oversight and management of day-to-day technical operations to ensure efficient troubleshooting and resolution of IT issues. · ...

The Digital Support Supervisor will lead a team of Digital Support Specialists in managing day-to-day operations across digital platforms. · Oversees team performance evaluations. · Develops individual skill enhancement plans. · Drove initiatives focused on employee engagement. · ...

The Digital Support Supervisor will lead and oversee the day-to-day operations of the Digital Support Specialists team. They will serve as the primary escalation point for complex incidents and major service disruptions across digital platforms. · ...

The Digital Support Supervisor will lead and oversee the day-to-day operations of the Digital Support Specialists team. · ...

Implement the digital channels business plan in line with CB strategy and budget Assist Digital Channels Supervisor in assessing and enhancing the digital channels services Gather the needed data that support the gap analysis between the current and desired business processes Sup ...

This is a full-time role for a Sales Supervisor located in Cairo. The Sales Supervisor will manage and oversee the performance of the sales team. · ...

We're hiring an experienced Call Center Supervisor to lead and manage the customer service team at Al Jamila Hospital in Cairo. · ...