ICQA Escalation specialist - Cairo

The Quality & Escalations Specialist is responsible for ensuring high service standards by monitoring performance quality, · conducting audits, and managing escalations. · Conduct regular quality audits on internal teams to ensure adherence to company standards,policies,and perfo ...

We want Amazon to be the place where our customers can find discover and buy anything online. Operations is at the heart of Amazon customer experience. Each action we undertake is done on behalf of our customers as meeting their expectations makes us feel good. · Act as the link ...

The Quality & Escalations Specialist is responsible for ensuring high service standards by monitoring performance quality, · conducting audits, and managing escalations The role focuses on continuous improvement, · compliance, and maintaining a positive experience for all stakeho ...

This IT support professional will provide customer support to stores by logging, tracking, and resolving technical issues and requests received via the Help Desk within defined SLA timeframes. · ...

We're Hiring | Customer Care Delegate Specialist in Cairo ,Egypt . Limitless Care is looking for a Customer Care Specialist to join our team ensuring our customers needs are met with exceptional speed and accuracy. · ...

The D2AS Outreach program escalates trends and customer pain points brought up through reviews device launches and product teams. · ...

This role is responsible for leading and overseeing the Service Desk Supervisor(s), Senior Specialists, and Specialists. The ideal candidate will have a minimum of 7-10 years of experience in related Service Desk Operations & IT Support role. · ...

We're looking for a Junior Technical Support & Application Operations Specialist to provide first-line technical support and support day-to-day operations of our HR & Learning platforms. · Tier 1 technical support for hardware, software, and internal systems. · Application suppor ...

We are looking for a CRM Senior Specialist to support and enhance our customer relationship management operations within the automotive business ensuring high customer satisfaction and strong coordination across the full customer experience cycle. · Act as the main coordination p ...

· Role Objectives: · As the Logistics Specialist, you will support real-time monitoring and execution of delivery operations by ensuring DA compliance, resolving live issues, and maintaining service quality standards. · Roles & Responsibilities: · Monitor DA appearance, hygiene, ...

We are looking for a Customer Success Specialist to be the voice of Sylndr and improve customer experience. · As a specialist, you will celebrate with customers, empathize when things go wrong and create a fantastic car buying experience. · Key responsibilities include coordinati ...

This is a full-time hybrid role for a Service Delivery Specialist based in Cairo. · ...

We're Hiring | Customer Support Specialist (B2B SaaS) · Profit CRM is hiring a · Customer Support Specialist · to support our · B2B clients. · You will be the main point of contact, ensuring a smooth and professional experience with our CRM platform. · ...

We are hiring complaints specialist to respond to customer inquiries via phone email and chat professionally and timely. · Key Responsibilities:Respond to customer inquiries via phone email and chat professionally and timely. · Provide accurate information regarding products serv ...

The Senior Credit Control Specialist will take ownership of the most complex and high-value accounts receivable cases ensuring timely payment collection issue resolution and compliance with company policies. · This role demands advanced negotiation skills deep understanding of cr ...

The IT Specialist II is responsible for managing and resolving complex technical issues that arise beyond the scope of the IT HelpDesk and junior IT staff. · Handle more complex technical issues escalated from IT HelpDesk and IT Specialists. · Troubleshoot and resolve advanced ha ...

The On-Ground Operations Specialist ensures a seamless vehicle delivery experience on ground. The role is responsible for verifying vehicle specifications, completing documentation, supporting customers during handover, · and escalating operational issues. · ...

Monitored real-time delivery operations to ensure on-time performance and SLA adherence. · Maintain daily and weekly live operations performance reports with insights and recommendations · ...

This is a full-time Remote role for a Technical Support Specialist providing technical assistance and support to customers troubleshooting and resolving technical issues ensuring customer satisfaction and maintaining high standards of customer support. ...

We are hiring an Operations Manager to own and manage the execution layer of the business. The role focuses on process design, operational excellence, quality control and team performance ensuring smooth delivery after leads are generated by Sales and Marketing teams. · Daily tas ...