وظائف IST Networks في مصر

The job holder will be responsible for installing, configuring and troubleshooting Genesys components and applications. · Install and configure Genesys components. · Provide maintenance and technical support for Genesys implementations through on-call and Service Edge platform. · ...

Implement, configure, and support Cisco Collaboration solutions including CUCM, Unity Connection, IM&P, Jabber, and WebEx Teams. · Implement, and support Cisco Collaboration solutions including CUCM, Unity Connection, IM&P, Jabber, and WebEx Teams. · Configure, maintain, and trou ...

The Renewal Administrator is a strategic contributor responsible for managing a high volume of contract renewals while driving customer retention, account growth, and operational excellence. · Negotiate renewals in a way that benefits both the company and the customer making sure ...

We're seeking a detail-oriented and proactive Travel Administrator to manage and coordinate all aspects of corporate travel for our team. · Coordinate domestic and international travel arrangements for employees and executives · Book flights, hotels, transportation, and travel in ...

Als Systemingenieur bei IST Networks spielen Sie eine entscheidende Rolle bei der erfolgreichen Bereitstellung von CX-Systemen und -Lösungen. Ein Systemingenieur ist integraler Bestandteil des Lebenszyklus komplexer Systeme. · Deutschkenntnisse auf beruflichem Niveau. · Bachelor- ...

IST Networks is seeking to fill a Genesys System Engineer role, to be based in our Smart Village Head Office in Cairo. The Engineer to be hired will be responsible for installing, configuring and troubleshooting Genesys components and applications. Besides, Providing support for ...

The Renewal Administrator is a strategic contributor responsible for managing a high volume of contract renewals while driving customer retention, account growth, and operational excellence.Negotiate renewals in a way that benefits both the company and the customer, making sure c ...

The Intermediate DevOps Engineer is responsible for supporting, developing, and optimising the software development life-cycle by automating, streamlining, and improving the reliability and performance of production systems. · Implement and manage containerised environments using ...

We are seeking an experienced Senior Conversation Designer to lead the design and development of intelligent conversational experiences across chatbot and IVR platforms such as Genesys Cloud and other NLP/NLU platforms. · Lead the design of conversational flows for voice and chat ...

We are seeking an experienced Senior Conversation Designer to lead the design and development of intelligent conversational experiences across chatbot and IVR platforms. You will collaborate with product managers, developers, linguists, and UX experts to craft scalable, intuitive ...

Support Engineer provides technical assistance to customers via phone, email, or ticketing system. They troubleshoot issues, escalate complex problems, and maintain clear communication with clients. · Act as the first point of contact for customer issues. · Log and classify incid ...

Install and configure contact center technology solution components. Provide maintenance and technical support & implementations through on-call and Service Edge platform. Investigate the quality of voice and data loss on the network. Provide onsite support and implement change i ...

Als Projektmanager bei IST Networks spielen Sie eine entscheidende Rolle bei der Sicherstellung der erfolgreichen Bereitstellung von CX-Systemen und -Lösungen. · Deutschkenntnisse auf beruflichem Niveau · Bachelor-Abschluss in Wirtschaftsinformatik, Informatik, Telekommunikation ...

We are looking for a System Engineer with 1–3 years of experience, fluent in German and English, to join our growing technical delivery team. · Assist in the deployment, configuration, and support of contact center platforms · Work with cross-functional teams to deliver end-to-en ...

Support Engineer responsible for incident and service request management, first-line troubleshooting, escalation management, customer communication, and proactive monitoring. · Incident & Service Request Management · Genesys Cloud First-Line Troubleshooting · Escalation Managemen ...

The Intermediate DevOps Engineer is responsible for supporting, developing, and optimising the software development life-cycle by automating, streamlining, and improving the reliability and performance of production systems. · Bachelor's degree in Computer Science, Information Te ...

We're seeking a detail-oriented and proactive Travel Administrator to manage and coordinate all aspects of corporate travel for our team. · Coordinate domestic and international travel arrangements for employees and executives · Book flights, hotels, transportation, and travel in ...