وظائف iQor في مصر

· Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. · Hiring, training, and preparing call center representatives to respond to customer questions · & complaints and troubleshoot problems with serv ...

Monitors and evaluates inbound and outbound interaction quality. · Analyzes call recordings to provide trend data and feedback. · Listens to call recordings to maximize lead conversion and customer satisfaction. · ...

+Creates and deploys divisional talent acquisition strategies to meet current and future business needs. · +Develops strategic talent acquisition plans aligning to divisional business units, ensuring overall planning, sourcing, and selection strategy. · Participates in divisional ...

Responsible for accurate reporting of all accounting and financial operations of the facility. · ...

Organizes and directs the day-to-day activities related to the operation of the Call Center. · ...

Creates and deploys divisional talent acquisition strategies to meet current and future business needs. Oversees team metrics, as well as emphasize talent acquisition tools, processes, · and programs to positively strengthen the division's capabilities in attracting, assessing, · ...

Responsible for accurate reporting of all accounting and financial operations of the facility. · ...

Responsible for updating, enhancing and producing training materials. · ...

We're Hiring | Payroll Supervisor Do you have experience leading payroll processes and a passion for accuracy compliance and continuous improvement This opportunity is for you. · As a Payroll Supervisor you will be responsible for leading and overseeing the payroll team ensuring ...

++Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance.+Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with service ...

Monitors and evaluates inbound and outbound interaction quality. · Tracks issues in the quality monitoring systems or tools and analyzes the results. · Provides feedback to improve performance and develops training programsAnalyzes and audits call recordings (both inbound and out ...

We're Hiring | Payroll Supervisor · Do you have experience leading payroll processes and a passion for accuracy, compliance, and continuous improvement? This opportunity is for you. · ...

Job summary:Responsible for updating training materials and administering ongoing/new training in alignment with call center customer service philosophy. · Partners with department leaders to identify training needs · Conducts new hire classes on regular basis · ...

We are looking for a Marketing Manager to lead plan and execute integrated marketing and communication strategies that drive brand growth market positioning and business results. · Plan manage and report progress and results of all marketing and communication campaigns to senior ...

Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issues. · ...

Assists the Facilities Manager in providing a high standard of facility support to all areas within the site. · Executes Mail Room Functions (including Shipping and Receiving) · ...

Manages customers under operations vertical in a manner that reduces operating costs increases revenues and ensures customer expectations are exceeded. · ...

Oversees contact center quality assurance programs. · ...

Manages customers under operations vertical in a manner that reduces operating costs, increases revenues and ensures customer expectations are exceeded. · ...

+Job summary · Researches, recruits, screens, interviews, and refers qualified candidates for exempt positions. · +Partners with leadership to identify recruiting needs. · Negotiates salary offers. · Evaluates candidates' knowledge and skills. · + ...