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iConcept

وظائف iConcept في مصر

17 وظائف في iConcept في مصر

  • Telesales Agents

    منذ 5 أيام

    iConcept Cairo

    We're hiring telesales agents to reach out to patients, recover no-shows, and convert leads through effective sales techniques. · Conduct outbound calls to leads. · Follow up on missed appointments. · Achieve conversion targets. · Bachelor's degree preferred. · 1+ year telesales ...

  • iConcept Cairo

    Join our inbound team to handle patient inquiries, book appointments, and deliver exceptional service. · Handle inbound calls for appointment booking, inquiries, and service support. · Apply strong sales and up-selling techniques during patient interactions. · Maintain profession ...

  • Workforce RTM

    منذ أسبوع

    iConcept Qesm El Maadi, Cairo

    Join our workforce team as a Data Analyst to monitor real-time performance and produce data-driven insights to improve operational efficiency. · Monitor queue performance and agent adherence. · Develop Power BI dashboards. · Generate reports and analytics. · Bachelor's in Data An ...

  • iConcept Qesm El Maadi, Cairo

    We're hiring a Senior Supervisor to oversee VIP and high-profile patient service teams. You'll ensure premium service quality, resolve escalations, and coordinate directly with key hospital units. · Bachelor's degree required. · 2–3 years in call center operations, with 2 in supe ...

  • Outbound Agent

    منذ 4 أيام

    iConcept Qesm El Maadi, Cairo

    We're looking for friendly, organized, and detail-oriented individuals to join our call center team as Appointment Confirmation Agents. · Conduct outbound calls to confirm or reschedule appointments. · Ensure accuracy in updating patient information. · Maintain a professional and ...

  • Call Center Agent

    منذ 5 ساعات

    iConcept Qesm El Maadi, Cairo

    We are seeking highly motivated Call Center Agents to join our customer engagement team. The successful candidates will be responsible for managing inbound patient calls related to appointment booking, service inquiries, and general support — while maintaining exceptional custome ...

  • Training Specialist

    منذ أسبوع

    iConcept Qesm El Maadi, Cairo

    We're seeking a passionate Sales Trainer to design and deliver impactful training programs that enhance communication, product knowledge, and sales conversion across our contact center teams. · Design and develop sales-focused training modules and learning materials. · Conduct in ...

  • Training Specialist

    منذ أسبوع

    iConcept Cairo

    We're seeking a passionate Sales Trainer to design and deliver impactful training programs that enhance communication, product knowledge, and sales conversion across our contact center teams. · Design and develop sales-focused training modules and learning materials. · Conduct in ...

  • Call Center Section Head

    منذ أسبوع

    iConcept Qesm El Maadi, Cairo

    We're seeking a dynamic Call Center Section Head to lead our inbound and outbound operations. You'll manage day-to-day performance, ensure smooth workflows, and drive customer satisfaction and KPI achievement across all functions. · ...

  • Tele-sales Agents

    منذ أسبوع

    iConcept Cairo, Cairo

    We're hiring telesales agents to reach out to patients, recover no-shows, and convert leads through effective sales techniques. · Conduct outbound calls to leads. · Follow up on missed appointments. · Achieve conversion targets. · Bachelor's degree preferred. · 1+ year telesales ...

  • iConcept Qesm El Maadi, Cairo

    We're looking for a detail-oriented Workforce RTM & Data Analyst to join our Workforce Management team. In this role, you'll monitor real-time call center performance, analyze data, and deliver insights that drive operational efficiency and service quality. · Bachelor's degree in ...

  • Outbound Agent

    منذ 4 أيام

    iConcept Cairo

    We're looking for friendly, organized, and detail-oriented individuals to join our call center team as Appointment Confirmation Agents.In this role, you will handle outbound calls to confirm, reschedule, or update patient appointments — ensuring a smooth and positive experience f ...

  • iConcept Qesm El Maadi, Cairo

    Join our inbound team to handle patient inquiries, book appointments, and deliver exceptional service. · Handle inbound calls for appointment booking, inquiries, and service support. · Apply strong sales and up-selling techniques during patient interactions. · Maintain profession ...

  • Sales Trainer

    منذ 5 أيام

    iConcept Cairo, Cairo

    We're seeking a passionate Sales Trainer to design and deliver impactful training programs that enhance communication, product knowledge, and sales conversion across our contact center teams. · Design and develop sales-focused training modules and learning materials. · Conduct in ...

  • Medical Agents

    منذ أسبوع

    iConcept Qesm El Maadi, Cairo

    We're seeking licensed General Practitioners to join our medical call center team. You'll provide medical guidance, patient education, and service coordination. · ...

  • iConcept Cairo

    We're looking for enthusiastic and customer-focused Inbound Agents to join our team in Maadi.In this role, you'll handle patient inquiries, schedule appointments, and ensure every interaction reflects our commitment to exceptional service and care. · Bachelor's degree or equivale ...

  • Call Center Agent

    منذ 11 ساعة

    iConcept Cairo

    We are seeking highly motivated (Call Center) Inbound Agents to join our customer engagement team. The successful candidates will be responsible for managing inbound patient calls related to appointment booking, service inquiries, and general support — while maintaining exception ...