
وظائف iConcept في مصر
17 وظائف في iConcept في مصر
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Telesales Agents
منذ 5 أيام
iConcept CairoWe're hiring telesales agents to reach out to patients, recover no-shows, and convert leads through effective sales techniques. · Conduct outbound calls to leads. · Follow up on missed appointments. · Achieve conversion targets. · Bachelor's degree preferred. · 1+ year telesales ...
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Customer Service Representative
منذ أسبوع
iConcept CairoJoin our inbound team to handle patient inquiries, book appointments, and deliver exceptional service. · Handle inbound calls for appointment booking, inquiries, and service support. · Apply strong sales and up-selling techniques during patient interactions. · Maintain profession ...
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Workforce RTM
منذ أسبوع
iConcept Qesm El Maadi, CairoJoin our workforce team as a Data Analyst to monitor real-time performance and produce data-driven insights to improve operational efficiency. · Monitor queue performance and agent adherence. · Develop Power BI dashboards. · Generate reports and analytics. · Bachelor's in Data An ...
- iConcept Qesm El Maadi, Cairo
We're hiring a Senior Supervisor to oversee VIP and high-profile patient service teams. You'll ensure premium service quality, resolve escalations, and coordinate directly with key hospital units. · Bachelor's degree required. · 2–3 years in call center operations, with 2 in supe ...
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Outbound Agent
منذ 4 أيام
iConcept Qesm El Maadi, CairoWe're looking for friendly, organized, and detail-oriented individuals to join our call center team as Appointment Confirmation Agents. · Conduct outbound calls to confirm or reschedule appointments. · Ensure accuracy in updating patient information. · Maintain a professional and ...
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Call Center Agent
منذ 5 ساعات
iConcept Qesm El Maadi, CairoWe are seeking highly motivated Call Center Agents to join our customer engagement team. The successful candidates will be responsible for managing inbound patient calls related to appointment booking, service inquiries, and general support — while maintaining exceptional custome ...
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Training Specialist
منذ أسبوع
iConcept Qesm El Maadi, CairoWe're seeking a passionate Sales Trainer to design and deliver impactful training programs that enhance communication, product knowledge, and sales conversion across our contact center teams. · Design and develop sales-focused training modules and learning materials. · Conduct in ...
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Training Specialist
منذ أسبوع
iConcept CairoWe're seeking a passionate Sales Trainer to design and deliver impactful training programs that enhance communication, product knowledge, and sales conversion across our contact center teams. · Design and develop sales-focused training modules and learning materials. · Conduct in ...
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Call Center Section Head
منذ أسبوع
iConcept Qesm El Maadi, CairoWe're seeking a dynamic Call Center Section Head to lead our inbound and outbound operations. You'll manage day-to-day performance, ensure smooth workflows, and drive customer satisfaction and KPI achievement across all functions. · ...
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Tele-sales Agents
منذ أسبوع
iConcept Cairo, CairoWe're hiring telesales agents to reach out to patients, recover no-shows, and convert leads through effective sales techniques. · Conduct outbound calls to leads. · Follow up on missed appointments. · Achieve conversion targets. · Bachelor's degree preferred. · 1+ year telesales ...
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Workforce Real Time Analyst
منذ 6 أيام
iConcept Qesm El Maadi, CairoWe're looking for a detail-oriented Workforce RTM & Data Analyst to join our Workforce Management team. In this role, you'll monitor real-time call center performance, analyze data, and deliver insights that drive operational efficiency and service quality. · Bachelor's degree in ...
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Outbound Agent
منذ 4 أيام
iConcept CairoWe're looking for friendly, organized, and detail-oriented individuals to join our call center team as Appointment Confirmation Agents.In this role, you will handle outbound calls to confirm, reschedule, or update patient appointments — ensuring a smooth and positive experience f ...
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Customer Service Representative
منذ أسبوع
iConcept Qesm El Maadi, CairoJoin our inbound team to handle patient inquiries, book appointments, and deliver exceptional service. · Handle inbound calls for appointment booking, inquiries, and service support. · Apply strong sales and up-selling techniques during patient interactions. · Maintain profession ...
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Sales Trainer
منذ 5 أيام
iConcept Cairo, CairoWe're seeking a passionate Sales Trainer to design and deliver impactful training programs that enhance communication, product knowledge, and sales conversion across our contact center teams. · Design and develop sales-focused training modules and learning materials. · Conduct in ...
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Medical Agents
منذ أسبوع
iConcept Qesm El Maadi, CairoWe're seeking licensed General Practitioners to join our medical call center team. You'll provide medical guidance, patient education, and service coordination. · ...
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Customer Service Representative
منذ 3 أيام
iConcept CairoWe're looking for enthusiastic and customer-focused Inbound Agents to join our team in Maadi.In this role, you'll handle patient inquiries, schedule appointments, and ensure every interaction reflects our commitment to exceptional service and care. · Bachelor's degree or equivale ...
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Call Center Agent
منذ 11 ساعة
iConcept CairoWe are seeking highly motivated (Call Center) Inbound Agents to join our customer engagement team. The successful candidates will be responsible for managing inbound patient calls related to appointment booking, service inquiries, and general support — while maintaining exception ...