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The Trainer ensures that all Lenovo Tier 1 and Tier 2 agents are fully equipped to perform their roles effectively. This includes initial onboarding, product knowledge delivery, sales training, and continuous learning through refresher programs. · Deliver new hire onboarding and ...

We are looking for a highly motivated professional with a strong technical/administrative background to join our team as a Global LMS Administrator. · Administer, configure, and support the Learning Management System (Moodle preferred). · Ensure smooth day-to-day operations of th ...

We are seeking a · General Ledger Accountant · to join our Finance & Accounting (F&A) team. ...

The Workforce Management Officer ensures that the organization's workforce is accurately forecasted, efficiently scheduled, and effectively managed to meet operational demand while maintaining service quality, employee satisfaction, and cost efficiency. · Prepare and design activ ...

We are looking for an experienced English-Speaking Trainer to coach and develop customer support agents. · Plan, deliver, and facilitate training sessions for new hires and existing agents. · Conduct onboarding programs covering communication skills, product knowledge, systems, a ...

We are seeking a proactive and empathetic Polish-speaking Customer Service Representative to join our dynamic team in Cairo. · Respond to customer inquiries via phone, email, and live chat in polish. · Provide accurate information about products, services, and company policies. · ...

The Pre-Sales Planning Officer is responsible for sizing commercial proposals and supporting commercial development teams in responding to tenders related to workforce and human resource planning. · Assess incoming requests and ensure their consistency with group procedures and o ...

We are seeking a highly organized, detail-oriented, and technologically proficient Presales Library Manager to lead the development, maintenance, and strategic organization of all assets used by Konecta Sales and Presales teams to respond to customer requests (RFI, RFQ, RFP) and ...

We are seeking a highly skilled Sales Manager to lead and develop a team of sales agents. The ideal candidate will have strong sales expertise, excellent leadership capabilities, and the ability to drive team performance while maintaining a positive and motivating environment. · ...

Data Engineer position available in Cairo, Egypt. Required skills include Databricks, Data Governance, Data Quality, and Programming languages. Preferred skills include Certifications and Knowledge of Data Lakehouse and/or Data Mesh architectures. · Implementation of quality cont ...

The Reporting Analyst plays a pivotal role in driving data-informed decisions across international BPO operations. This role is responsible for designing, maintaining, and optimizing global reporting frameworks, KPIs, and dashboards that measure operational performance, customer ...

We are seeking a Data Analytics and Visualization Engineer to join our AI Center of Excellence. In this role, you will use your analytical and visualization skills to support initiatives focused on optimizing cloud and Generative AI (GenAI) financial performance. · Collect, trans ...