Walid Tawfik

I am able to handle multiple tasks on a daily basis, and i use a creative approach to problem solve, i am a dependable person who is great at time management, I have experience working as part of a team and individually.

1-I have experience for the applications management and banking systems plus delivery of agreed services with respect to applications.

2-Closely with other IT areas related to service quality and channels.

3-Manage day-to-day activities to ensure that applications availability is per the agreed  upon SLA.

4- Manage the implementation of any change request related to the mentioned applications contribute and participate in the delivery of overall IT strategy.

5- Responsible to implement new modules as per business needs in addition to business analysis and troubleshooting.

1-Core and Banking System.

2-SWIFT Alliance system administration (ESNB).

3-Certificate from IBM in AS/400- System Operator Workshop (OL29).

4-Certificate from IBM in AS/400- Concept and Facilities (OL49).

5-Certificate from IBM in AS/400- System Operation.

6-Certificate from IBM in AS/400- Advanced System Operation.

7-Certificate from IBM in AS/400-Query/400 Workshop.

8-Certificate from IBM in AS/400-Advanced system operator workshop V5 (AS27).

9-Certificate from IBM in AS/400-System administration & control (OL19).

10-Opics plus - treasury system.

11-LMS Loan management system.

12- ATM:

a.Installing operating system (OS2) and configured new ATMs machin.

b.Design ATM Screen (Adobe Photoshop).

c.ATMs Troubleshooting (software, communication).

d.Monitoring and troubleshooting modules, switches (EBC, AIB).

e.Supporting Application CMS (Card Management System).