Nour Elturky

POC  / Customer Service officer Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

Insurance company 

customer service 

Insurance specialist at Khalid polyclinic at jeddah (KSA) 2013-2015

insurance officer at Al Zafer Hospital 2015-2016

point of care at Bupa insurance company 2016- 2018

Poc at Dr Soliman fakeeh Hospital 

Poc at dr Erfan bagedo hospital 

poc at United doctors hospital 

License of art from Alexandria university

pre master degree in islamic archeology