حول Momen Elsafti:
+2 years of experience as IT System Support with meticulous and accurate attention to minute details. Able to work effectively independently or as a team member.
تجربة
IT Operation and System Support at Ahli United Bank Egypt and responsible for the following:
• Performing start and end of day procedures on the core banking system.
• Act as 1st level of support to solve EOD problems and open cases with FINASTRA.
• Administration of AS400 core banking (new queries on live databases, all live services backend support, all live banking services availability, data backup)
• Monitoring AS400 performance, system tuning, disk utilization and subsystems.
• Daily EQUATION operations Backup, EOD, user support and modify users' access to applications.
• Use troubleshooting techniques and tools to identify technical defects/issues.
• Actively support the user in all aspects through to problem resolution, keeping the user informed and updated throughout the life of the incident.
• Monitoring ATM via Euronet system and working closely with ATM vendors and other internal or external partners.
• Ability to develop extensive knowledge of ATM processes and technology.
• Ensure incident documentation is well-written and easily understood and actionable by vendors and partners.
التعليم
Bachelor of Computer Science
المستخدمون الآخرون الذين يطلق عليهم Momen
وظائف بالقرب من Cairo, القاهرة
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