حول Mohammed mostafa:
· Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
· Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.
· Achieve budgeted revenues, control expenses, and maximize profitability within all areas of the food and beverag.
· ensure the security and proper storage of restaurant inventory, and equipment
· ensure the security of monies, credit and financial transactions
· Ensure guests are greeted upon arrival.
· Respond appropriately to guest complaints.
· Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
· Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
· Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
· Supervise day-to-day activities of the outlet.
· Plan and organize work. Communicate and enforce policies and procedures.
· Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.
· Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
· Notify Engineering immediately of any maintenance and repair needs.
· Work closely with Head Chef to identify pertinent concepts and menu design for the outlet(s).
· Conduct meetings to inform staff of special promotions, daily specials, and additional information.
· Perform other duties as assigned.
· College and/or advanced training in food and beverage management
·
تجربة
مدير مطعم جلوبيسترو
مساعد مدير مطعم كاريللو
سوبر فايزر بارك هيأت جدة
ويتر هيأت شرم
بالرمان كيروسيزثري كورنر
ويتر جراند اوزيس
التعليم
ثانوي عام ١٩٩٧/١٩٩٨
معهد سياحة خاص دراسة انجليزية