Mohamed Ashraf

I graduated from CIC college (Canadian International College) Dual program (Egyptian & Canadian certificates) in the year 2022. My GPA is 3.4 (Excellent) and I’m fluent in English.

I have one and half years' experience dealing with customers. and I would like to work in public relation or Marketing to practice what I studied practically.

I live in Heliopolis, Cairo, Egypt.

Thanks

Borders for Human Development - Customer Service & Admin. Assistant

2020– 2021

1. Welcoming students and directing them to their classes, assuring that classes start on time.

2. Handling and developing a proper filling system for cash transactions, employee’s attendance, and money transfer.

3. Responsible for the material’s inventory (Books – CDs). 

4. Providing customers and students with details over the phone and face to face.

5. Contacting old students informing them with new offers.

6. Resolving customer’s problems and disputes according to the company rules and assure Customer’s satisfaction. 

7. Applying penalties to customers and employees according to company rules and policy.

8. Any other task as requested. 

Canadian International College (CIC)

2018 - 2022

Bachelor’s degree in business administration (Major – Marketing) 

GPA: 3.4 Excellent.