mahmoud sayed

Passionate about creating large customer journeys and strength lies in implementing small pieces of the big picture at a great speed . Experienced Product Owner with a demonstrated history of working in Digital Banking industry. Skilled in Bug Tracking, Test Planning, Regression Testing, Agile Teams Working, and Scrum. Strong product management professional who loves Software Development and Innovation work environment .

During my current role at Credit Agricole Egypt, I was responsible for Attending Digital banking products workshops for generating Ideas , Applications testing … etc. Demonstrating digital channels capabilities. Increasing the online banking registration and usage. Support Customer service department in back-office operations . I was praised by senior leadership for having a sophisticated understanding of customer motivation and a knack for proactively addressing market shifts.

I have a background in both market research and Agile methodology. I have trained for  role as Strategic Product Development lead. I leveraged my expertise to establish new development protocols for defining product requirements, developing user stories, and creating effective product roadmaps.