Mahmoud Mokhtar

• As you can see in my cv i've graduated from faculty of commerce accounting department so that gives my the ability to create and analysis the financial reports (
• Income statement. Arguably the most important. ... 

• Cash flow statement. ... 

• Balance sheet. ... 

• Note to Financial Statements. ... 

• Statement of change in equity. 

Through my 17 years of experience I've learned the importance of customer relations the value of customer and how to serve him well and clarify his needs actually to create his needs 
Up-selling &cross selling
The need of call center for all industries
Through the operational reports 
SLA
FTE
Seat plans
Manageing alot of teams based on the client  required & adapted with thier needs
 

• As you can see in my cv i've graduated from faculty of commerce accounting department so that gives my the ability to create and analysis the financial reports (
• Income statement. Arguably the most important. ... 

• Cash flow statement. ... 

• Balance sheet. ... 

• Note to Financial Statements. ... 

• Statement of change in equity. 

Through my 17 years of experience I've learned the importance of customer relations the value of customer and how to serve him well and clarify his needs actually to create his needs 
Up-selling &cross selling
The need of call center for all industries
Through the operational reports 
SLA
FTE
Seat plans
Manageing alot of teams based on the client  required & adapted with thier needs
 

2 years of work experience in relevant area.•Bachelor’s degree.•Excellent use of MS Office•Excellent verbal and written communication skills.•Strong presentation skills.•Adept with a variety of multimedia training platforms and methods.•Ability to evaluate and research training options and alternatives.•Call center fundamental.•Experience in workforce management and budgeting•Problem Solving•Teamwork and cooperation.