Mahmoud Abu El Maati

Veteran Property Manager with 10 years of experience.
• Highly personable customer service professional with experience in education, property management, and hospitality industry.
• Holds a Bachelor's degree in Education and Arts majoring in English.
Skilled at working with people with
• diverse backgrounds.
• Proven ability to build strong customer/client relationships.
Former Volunteer at Radisson
• Elementary School in Winnipeg, Canada.
• 3yearsofexperienceworkingin restaurants and as a kitchen helper/dishwasher.
• CertifiedTeacherinManitoba,Yukon, Prince Edward Island, Nova Scotia and Ontario.
• QualifiedELLTeacherintheprovinceof Ontario, Canada.
• CertifiedChildCareAssistantinthe province of Manitoba, Canada.

Building Superintendent at Avenue Living Communities
April 2019-Oct 2019
Sherwood Park, AB
● Ensured cleanliness of common areas & corridors.
● Prepared apartments for new residents.
● Facilitated work orders and perform minor maintenance in plumbing & electrical.
● Addressed tenant concerns effectively and promptly.
● Maintained positive relations with tenants
● Showed vacant apartments to prospective residents
● Collected and record incoming rents
● Served legal documents as needed
● Rented upcoming suites and complete required documentation
● Ensured resident safety and security at all times
● Responded appropriately and professionally to emergencies
● Maintained fire safety logs and winter logs
● Followed an ‘on-call’ schedule
● Maintained accurate stock control records
● Carried out other duties as assigned by the Property Manager
Resident Manager at GSK Properties Sherwood Park, AB
Sept 2013-April 2019
● Provided a safe environment for building occupants and visitors
● Responded to inquiries by building tenants and resolving any issues
● Monitored energy use in order to reduce costs and conserve resources
● Processed all rental payments and followed through on delinquent payments
● Advertised the property and screened potential tenants

● Cultivated a positive, can-do attitude at all times
● Carried out small renovation projects
● Performed general janitorial duties including property inspection, landscaping and grounds maintenance
Condo Resident Manager at York-West Asset Management Edmonton, AB
Oct 2012-May 2013
● Ensured the condominium tenants' needs are met.
● Worked with the Property Manager to identify potential problems before they become hazardous
● Handled issues that affect the security of residents, such as criminal activity or unruly residents or guests.
● Performed and supervised Maintenance and Upkeep
Building Superintendent at S.M.T Equities Ltd. Edmonton, AB
February 2012-October 2012
● Acted as a liaison between management & tenants.
● Maintained good communication with office staff, tenants & contractors.
● Responded to building emergencies and after-hours service calls when required.
● Answered all inquiries for vacant suite rental, screened potential tenants, showed vacant suites, and
completed required paperwork for suite rentals
● Cleaned all common areas of building-entrances.
● Removed garbage/debris from building common areas (inside, yard & parking lot).
Dishwasher/ Kitchen Helper at Homestead Manitoba Winnipeg, MB Devonshire Assisted Living Home
August 2009– May 2011
● Adhered to the most current rules regarding food safety and hygiene.
● cleaned and sanitized kitchen equipment, assisted in basic food preparation.
● Scraped, rinsed, and loaded dishes and utensils into dish machine
● Washed and sanitized all pans, utensils, and dishes.
● Emptied trash containers regularly.
● Helped with housekeeping and snow removal as needed
Busboy /Dishwasher at Royal Fork Buffet Winnipeg, MB
June 2008-August 2009
● supported other restaurant staff by cleaning dishes, clearing and setting tables, stocking supplies and helping guests
● Adhered to all Health & Safety policies and procedures
● Checked washing machines’ operation and promptly reported any technical issues
● Removed garbage regularly
● Loaded and unload dishwashing machines
Team Member at Burger King Restaurants Winnipeg, MB

May2008-August 2009
● Cleaned and stocked customer eating area(s), work stations, and equipment
● Greeted all customers with a smile and friendly greeting and follows all customer service policies and
procedures
● Maintained a solid knowledge of product and services available in unit
● Transferred supplies and equipment between storage and work areas by hand or cart.
● Assisted with a variety of kitchen-related functions as needed
● Received inventory, moved and lifted food and beverage products and supplies

Veteran Property Manager with 10 years of experience.
● Highly personable customer service professional with experience in education, property
● management, and hospitality industry.
● Holds a Bachelor’s degree in Education and Arts majoring in English.
● Skilled at working with people with diverse backgrounds.
● Proven ability to build strong customer/client relationships.
● Former Volunteer at Radisson Elementary School in Winnipeg, Canada.
● 3 years of experience working in restaurants and as a kitchen helper/dishwasher.
● Certified Teacher in Manitoba, Yukon, Prince Edward Island, Nova Scotia and Ontario.
● Qualified ELL Teacher in the province of Ontario, Canada.
● Certified Child Care Assistant in the province of Manitoba, Canada.