Faten El-Banby

A business professional with over 20 years’ experience within business and strategic management field in the Sales& Marketing Area, Training & Performance management in Multi National & Well known National Pharmaceutical Companies and finally Executive Education Director @ESLSCA Business School.

I do believe that I am a business oriented Person, Leader & Influencer by nature. 

I am looking forward to leverage my extensive background in Learning and development area, Sales & Marketing Management areas in an organizations that believe in the value of people development, where I can fit, add value and contribute to the organization’s overall growth.

Summary of Experience

Am Cham Egypt - Instructor                                                                                                                                                Sep. 2022                                     

Head of Executive Education at ESLSCA University -Egypt                                                                               June 2021 – Sep. 2022 

Accountabilities:

• Providing an innovative and efficient learning solutions to the corporates & public sector that support their needs aligned with their strategic directions & upon TNA.
• Act as a business Consultant that help the client to understand the performance gaps they have, desired outcomes and the best ways to increase individual capability & Productivity.
• Planning & Managing Open Enrolment and Corporate training programs. 
• Lead a dynamic and talented team of L&D Coordinators & directing them to ensuring the optimum customer training experience.
• Developing a budget and operating plan for The Public and Corporate programs.
• Preparing the programs technical and financial proposals for the clients.
• Monitoring programs progress, resolving obstacles that might hinder the delivery process and initiating appropriate corrective actions.
• Shaping the work environment, setting goals, allocating resources, developing training coordinators, and overseeing operations.
• Working with a Top-class Instructional Designers to employ an innovative training methodologies that goes beyond a traditional classroom training.
• Providing the best highly qualified and expert trainers in the market and ensure the following :
  • Planning: How the program will accomplish its objectives.
  • Controlling: Setting standards and making sure a program meets those standards upon TNA
  • Organizing & Staffing: Building a team (Trainers & Coordinators) to achieve the program objectives.
  • Leading: Leading the team to meet a programs objectives & goals
  • Directing, coordinating, reporting and budgeting.
• Ensure that corporate programs reach their goals as smoothly as possible (Feedback, Post Training Evaluation)
• Coordinate with Corporate sales team and support them with TNA Forms that facilitate their job with clients.
• Cooperate with different functions who may support and facilitate the Training Process.

Learning & Development Manager                                                                                              April 2016 - 2020 

Amriya Pharmaceuticals, Pharco Corporation

Accountabilities:-

• Plan for training programs based on TNA, defining root cause of performance problems and assessing performance gab
• Aligning the training programs with the organization goals
• Designs, develops and delivers unique training programs
• Identifying & differentiate Training versus Non-Training solutions
• Design workshops and relevant activities that reinforce KSA for any training program
• Ensures training effectiveness through conducting post training evaluation that measure the level of satisfaction and refining the future training needs
• Follow up with sales team in order to check performance progress and to record gaps as early as possible
• Dealing with very professional Training Service Providers to ensure diversification and effectiveness of training programs.
• Create and outsource an up-to-date training programs that benefit all department starting from the Admin Team up to senior levels in all departments
• Help HR in Benchmarking the PMS for each department in the same industry
• Participating in Design, implement and monitor Performance Management to enable employees and teams understanding & identify how their outputs contribute to the achievement of Pharco Corporate Goal
• Communication of Performance Management Framework to all departments
• Monitoring of the process to ensure its effectiveness and relevance of business needs
• Participate in designing and evaluating performance appraisal and tracking systems
• Follow up & implement performance improvement plans, coaching agendas, training materials, and progress tracking methods

Free Lance Trainer   & Marketing Consultant                                                                                                                                                                                             2014-2016

Group Product Manager                                                                                                                                           2009 - 2014

Otsuka Pharmaceuticals, Cairo, Egypt

Accountabilities:-

• Develop and implement product strategies consistent with company vision
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
• Work with senior management to create product plans and roadmaps
• Lead product managers and coordinate cross-functional teams
• Produce and review product requirements documents (PRD)
• Ensure products and releases are launched correctly and on schedule
• Make creative recommendations to expand product base and vision
• Suggest ways to track product use and impact on end users

      Product Manager                                                                                                                           2007 - 2009

Biovax Cosmeceuticals, Cairo, Egypt

Accountabilities:-

• Determines customers' needs and desires by specifying the research needed to obtain market information
• Recommends the nature and scope of present and future product lines by reviewing product specifications a requirements; appraising new product ideas and/or product or packaging changes
• Assesses market competition by comparing the company's product to competitors' products
• Provides source data for product line communications by defining product marketing communication objectives
• Obtains product market share by working with sales director to develop product sales strategies
• Assesses product market data by calling on customers with field salespeople and evaluating sales call results
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests
• Maintains product management staff job results by counselling and disciplining employees; planning, monitoring, and

Appraising job results

Product Specialist (Derma Line)                                                                                                                               2000 - 2005

LEO Pharmaceutical Company, Danish Company

Accountabilities:-

• Supports the success of an assigned team of salespeople, including Account Managers, and Business Development Sales Representatives
• Meets assigned targets for profitable sales growth in assigned product lines
• Provides coaching and professional development to team- member sales associates in order to enhance their product knowledge and sales skills
• Lead demand-generating marketing activities in the assigned market for the assigned product specialty
• Establish productive, professional relationships with key personnel in assigned customer accounts
• Coordinate the customer involvement of other company personnel when needed, including support resources, team

Members, and management

• Master Degree from Arab Academy of Science & Technology – Marketing- 2007
• Professional Diploma in HR from the Canadian Chamber   of Commerce  2019
• TOT Diploma from RITI IT Regional Institute   2014
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