عن El Amir Gobran Gergis:
My background includes Pre-opening, leading operations, teams, and processes to drive business and guest service success within highly regarded hotel establishments. From training and developing staff and overseeing profit and loss responsibilities to driving sales and marketing efforts and resolving customer issues and concerns, I excel at managing teams, propelling revenue enhancement, and stimulating maximum levels of guest service and satisfaction.
Highlights of my experience include…
• Management Company’s Representative coordinating all of the pre-opening activities on hotel and coordinate with the construction team, the construction timeline and act as a liaison between hotel personnel, construction contractors and management.
• Overseeing facility operations—including revenue management, negotiations, refurbishments / upgrades, budget administration, and staff recruitment and development—to optimize hotel performance for properties of up to 200 rooms and 4,500 square feet of meeting space.
• Significantly boosting multimillion-dollar annual revenues through effective sales and marketing techniques while driving outstanding guest satisfaction scores through staff training initiatives.
• Hiring, coaching, training, evaluating, and managing hotel personnel to ensure top performance levels and a commitment to facility excellence.
• Demonstrating solid time management, communication, and multitasking skills to excel within fast-paced, customer-facing environments.
الخبرة
My background includes Pre-opening, leading operations, teams, and processes to drive business and guest service success within highly regarded hotel establishments. From training and developing staff and overseeing profit and loss responsibilities to driving sales and marketing efforts and resolving customer issues and concerns, I excel at managing teams, propelling revenue enhancement, and stimulating maximum levels of guest service and satisfaction.
Highlights of my experience include…
• Management Company’s Representative coordinating all of the pre-opening activities on hotel and coordinate with the construction team, the construction timeline and act as a liaison between hotel personnel, construction contractors and management.
• Overseeing facility operations—including revenue management, negotiations, refurbishments / upgrades, budget administration, and staff recruitment and development—to optimize hotel performance for properties of up to 200 rooms and 4,500 square feet of meeting space.
• Significantly boosting multimillion-dollar annual revenues through effective sales and marketing techniques while driving outstanding guest satisfaction scores through staff training initiatives.
• Hiring, coaching, training, evaluating, and managing hotel personnel to ensure top performance levels and a commitment to facility excellence.
• Demonstrating solid time management, communication, and multitasking skills to excel within fast-paced, customer-facing environments.
التعليم
Master certificate in hospitallaity Management- Cornell university
