Amr ElBoghdady

I have been working at Etisalat EGYPT company in the field of retail for about 10 years I am currently Retail area manager in Alex Region . I am Self Motivated and able to motivate my staff to enable them to be the best they can be . I am Positive to about change and embrace of new products , Services and new ways of working .
 

REFERENCES
 

I was responsible for overseeing the daily operations of a retail store .Keeping records of
expenditure, sales figures, and employee performance.Evaluating the supply and availability
of stocks, and profit-margins.Addressing Customers Requests,comments,and
complaints.Motivating employees to achieve targets.Training new staff members and
scheduling shifts.
 

Identifying new sales opportunities and maintaining existing customer relationships.lead less
experienced sales representatives and develop sales pipelines to manage sales quotas .
Ensuring that all sales administration and customer service activities run smoothly .
 

Establish, develop & maintain business relationships with current & prospective
customers in the assigned market segments to open new channels.
Develop clear & effective written proposals for current & prospective customers.
Expediting the resolution of customer problems & complaints.
 

Gathering market and customer information to figure out the customer needs
Responding to customer queries and resolving their objections to get them to make a
purchase
Inspecting inventory in stock and the quality of the product on display
Evaluating existing operations and developing appropriate strategies. Training staff
and store managers in effective sales and supervisory techniques. Monitoring sales
across stores to check that quotas are met. Detecting, investigating, and remedying
discrepancies in sales across stores, if required. Setting and implementing
performance standards across all stores. Ensuring that employees observe company
protocols. Collaborating with other Managers to ensure that operations are
consistent across the board.
Etisalat Misr Company
Retail Area Manager 2018 - Present 
 

Ain shams university - Alsun Faculty - German English department