Ahmed Sherif

Dear Hiring Manager,

I am writing to express my interest in the Technical Support and Sales position at your esteemed organization. With a Bachelor’s degree in Computer Science from Akhbar Alyoum Academy (2019) and over four years of experience as a Technical Support Specialist at Orange Egypt, I have developed a strong background in troubleshooting, customer service, and sales support.

During my time at Orange, I successfully resolved complex technical issues, ensured customer satisfaction, and collaborated with cross-functional teams to improve service delivery. In addition, I consistently achieved sales conversion targets by offering tailored solutions to meet client needs. My ability to combine technical expertise with effective communication has enabled me to build trust with customers and contribute to team success.

I am confident that my skills in problem-solving, networking basics, and CRM systems, along with my proven experience in handling customer needs, will allow me to add value to your team. I am eager to bring my dedication, enthusiasm, and technical know-how to contribute to the continued growth of your company.

Thank you for considering my application. I look forward to the opportunity to discuss how my background aligns with your requirements.

Sincerely,
Ahmed Sherif Abd El-Moneam

Computer Science graduate with 4 years of experience in technical support and sales at Orange Egypt. Skilled in troubleshooting, customer service, and CRM systems with a proven ability to resolve technical issues and support business growth. Seeking to leverage my expertise in a challenging role within a dynamic organization.

Computer science / IT/ Cyber security